Practical, interactive learning is the course’s clearest strength. Attendees value the balance of PBS theory, de-escalation and RPI skills with demonstrations, discussion and ample hands-on practice. Trainers are consistently described as knowledgeable, approachable, patient and clear, using humour and real-life workplace examples while adapting the pace to individual needs. The refresher helps attendees correct techniques, understand behaviour and feel more confident applying safer, person-centred approaches at work.
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Showing 3,521–3,530 of 4,635 reviews
Very informative. The trainer was interesting and passionate and explained the content very clearly. Thank you
It was very useful, made me feel more confident in my line of job.
It was very useful, made me feel more confident in my line of job.
Rachael was brilliant and would love to do it again :)