Practical, interactive learning is the course’s clearest strength. Attendees value the balance of PBS theory, de-escalation and RPI skills with demonstrations, discussion and ample hands-on practice. Trainers are consistently described as knowledgeable, approachable, patient and clear, using humour and real-life workplace examples while adapting the pace to individual needs. The refresher helps attendees correct techniques, understand behaviour and feel more confident applying safer, person-centred approaches at work.
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Showing 3,501–3,510 of 4,374 reviews (5 star)
Rachael really understood the needs of the service and had clearly looked into what we needed. Very good course
I found the course detailed the training information in a simple and person centred fashion. 11/10, would recommend to my postman.
amazing trainer. fantastic experience thank you
Best refresher session. Made it fun and easy to learn really good teacher
Very informative! Always helpful to be updated ! Very good knowledge