Practical, interactive learning is the course’s clearest strength. Attendees value the balance of PBS theory, de-escalation and RPI skills with demonstrations, discussion and ample hands-on practice. Trainers are consistently described as knowledgeable, approachable, patient and clear, using humour and real-life workplace examples while adapting the pace to individual needs. The refresher helps attendees correct techniques, understand behaviour and feel more confident applying safer, person-centred approaches at work.
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Showing 3,381–3,390 of 4,374 reviews (5 star)
Very helpful refresher, great to go over the arousal chart.
Excellent refresher course delivered at appropriate pace with great explanation of content
Trainer was to the point and knew what she was talking about
Really good refresher course to enable me to do my job as a support worker
Our trainer gave me information on why we did things I felt more confident I’m my ability after One the best courses I have done