Practical, interactive learning is the course’s clearest strength. Attendees value the balance of PBS theory, de-escalation and RPI skills with demonstrations, discussion and ample hands-on practice. Trainers are consistently described as knowledgeable, approachable, patient and clear, using humour and real-life workplace examples while adapting the pace to individual needs. The refresher helps attendees correct techniques, understand behaviour and feel more confident applying safer, person-centred approaches at work.
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Showing 3,371–3,380 of 4,374 reviews (5 star)
It was very useful, made me feel more confident in my line of job.
It was very useful, made me feel more confident in my line of job.
Rachael was brilliant and would love to do it again :)
Trainer is approachable, friendly, knowledgeable & puts learners at ease, she made the course fun & relaxed & met everyone's individual needs