Practical, interactive learning is the course’s clearest strength. Attendees value the balance of PBS theory, de-escalation and RPI skills with demonstrations, discussion and ample hands-on practice. Trainers are consistently described as knowledgeable, approachable, patient and clear, using humour and real-life workplace examples while adapting the pace to individual needs. The refresher helps attendees correct techniques, understand behaviour and feel more confident applying safer, person-centred approaches at work.
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Showing 3,311–3,320 of 4,374 reviews (5 star)
John was fantastic at training and the way he approached the subject and each matter was fantastic and he was very helpful to everyone
Great day,really helpful, John was lovely and explained everything through,
An excellent refresher, clear guidance , explanations and instructions. Fantastic delivery from the course leader.
Really good course! Learnt some new things as well as the things I already knew.