Practical, interactive learning is the course’s clearest strength. Attendees value the balance of PBS theory, de-escalation and RPI skills with demonstrations, discussion and ample hands-on practice. Trainers are consistently described as knowledgeable, approachable, patient and clear, using humour and real-life workplace examples while adapting the pace to individual needs. The refresher helps attendees correct techniques, understand behaviour and feel more confident applying safer, person-centred approaches at work.
Generated from recent reviews; may not reflect every review
Showing 3,301–3,310 of 4,374 reviews (5 star)
Very good training helped me refresh my pbs skills
Brilliant refresher from Kirsty, very upbeat and engaging.
Lovely trainer. Very informative and easy to understand
Excellent service great refresher training, John was excellent trainer