Practical, interactive learning is the course’s clearest strength. Attendees value the balance of PBS theory, de-escalation and RPI skills with demonstrations, discussion and ample hands-on practice. Trainers are consistently described as knowledgeable, approachable, patient and clear, using humour and real-life workplace examples while adapting the pace to individual needs. The refresher helps attendees correct techniques, understand behaviour and feel more confident applying safer, person-centred approaches at work.
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Showing 251–260 of 4,446 reviews (5 star)
Well explained and open to questions
Response: Thank you, Fatoumata. We appreciate your feedback and are pleased to hear the session was clearly delivered and provided opportunities for questions and discussion throughout.
Have done this training severally with James, good instructor
I feel much more confident in Sherwood again!
I needed the refresher course, thank you