RRN Level 2 Refresher: De-escalation and Non-Restrictive Tertiary Interventions (Breakaway & Self-Protection Skills) Refresher reviews

4.9 (3,278 reviews)
AI summary of reviews

Practical breakaway techniques and positive behaviour support are the course’s defining strengths. Attendees value knowledgeable, patient trainers who use real-life scenarios, demonstrations and discussion to make de-escalation and behaviour of concern easy to understand. The sessions are interactive, relaxed and well paced, with trainers checking understanding and encouraging questions. Attendees say the refresher builds confidence and provides skills they can apply safely in their support roles.

Practical breakawaysKnowledgeable trainersWorkplace confidence

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Showing 521–530 of 3,130 reviews (5 star)

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Ben is a really good trainer, very personable. Explains things clearly & concisely. Took into account my injury & made regular checks on me It was definitely helpful to have this refresher

Ewa G · 10 Oct 2025
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Response: Hi Ewa. Thank you for your feedback. We’re glad you found the refresher helpful and that Ben provided clear and supportive training. We hope that attending the session will further support you within your role.

I really enjoyed the course and it was very knowledgeable and the trainers really know what they are doing and very supportive.

Saziso M · 06 Oct 2025
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Very good

Edith U · 06 Oct 2025
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Impacting and empowering to discharge job function effectively

Bashirat A · 06 Oct 2025
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I was very engaged,the refresher course was very helpful

Shelley B · 06 Oct 2025
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10/10

Gorgina B · 06 Oct 2025
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It was a really good refresher training. The training was really engaging.

Abiya T · 06 Oct 2025
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Was very enjoyable and very useful.

Ashraf E · 06 Oct 2025
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Both Kelly Bello and Craig Wormald were incredible in the refreshing course and it was really informative and interesting and I did really enjoy the training, which helped in providing vital information and insights that will definitely help to provide the best possible care for our customers.

Jesse B · 06 Oct 2025
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Excellent course .I really enjoyed it . This has refreshed my memory to keep myself safe . The trainers are very confident and know their stuff . Pitched at the right level . Well done . I feel more confident .

JOANNE W · 06 Oct 2025
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