RRN Level 2 Refresher: De-escalation and Non-Restrictive Tertiary Interventions (Breakaway & Self-Protection Skills) Refresher reviews

4.9 (3,278 reviews)
AI summary of reviews

Practical breakaway techniques and positive behaviour support are the course’s defining strengths. Attendees value knowledgeable, patient trainers who use real-life scenarios, demonstrations and discussion to make de-escalation and behaviour of concern easy to understand. The sessions are interactive, relaxed and well paced, with trainers checking understanding and encouraging questions. Attendees say the refresher builds confidence and provides skills they can apply safely in their support roles.

Practical breakawaysKnowledgeable trainersWorkplace confidence

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Showing 511–520 of 3,130 reviews (5 star)

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Great course. Both trainers gave a course that kept my concentration .

Sharon J · 16 Oct 2025
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Everything was explained clearly and course was enjoyable

Gary D · 15 Oct 2025
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Fab, engaging good refresher

Helen W · 15 Oct 2025
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Informative and helpful course.

Trish W · 15 Oct 2025
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Response: Hi Trish. Thank you for your feedback. We’re pleased to hear you found the course informative and helpful. We hope by attending the training will further support you within your role. Thanks again!

Very good trainer, motivates the group and is enthusiastic.

Callum S · 14 Oct 2025
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Response: Hi Callum. Thank you for your feedback. We’re pleased to hear you enjoyed the course and delivery. We hope by attending the session will further support you within your role.

The course was very good and trainer was more clearly,understood everything.

Baitlhoki W · 14 Oct 2025
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It was such a really nice time in there.

Temitope O · 14 Oct 2025
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I really appreciate the way you delivered the PBS training. The sessions were clear, engaging, and very practical. You explained the concepts in a way that was easy to understand and provided useful examples that connected well to real-life situations. I feel much more confident in applying positive behaviour support strategies thanks to your guidance.

YOLANDA J · 14 Oct 2025
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Response: Hi Yolanda. Thank you for your feedback. We’re delighted to hear you found the PBS training clear, engaging, and practical. It’s great to know the examples and guidance provided have helped you feel more confident in applying positive behaviour support strategies. We hope the training will continue to support you in your role.

Very friendly with good knowledge on the subject

Rhiannon P · 14 Oct 2025
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Very good, nice refresher. Lovely trainer, made me feel very at ease considering the majority of the class was made up of security.

Lisa H · 10 Oct 2025
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