RRN Level 2 Refresher: De-escalation and Non-Restrictive Tertiary Interventions (Breakaway & Self-Protection Skills) Refresher reviews

4.9 (3,278 reviews)
AI summary of reviews

Practical breakaway techniques and positive behaviour support are the course’s defining strengths. Attendees value knowledgeable, patient trainers who use real-life scenarios, demonstrations and discussion to make de-escalation and behaviour of concern easy to understand. The sessions are interactive, relaxed and well paced, with trainers checking understanding and encouraging questions. Attendees say the refresher builds confidence and provides skills they can apply safely in their support roles.

Practical breakawaysKnowledgeable trainersWorkplace confidence

Generated from recent reviews; may not reflect every review

Showing 531–540 of 3,130 reviews (5 star)

Sort by

Very informative

Michelle T · 01 Oct 2025
Helpful review?YesNo
Report review

Explained everything and showed step by step

Zoe S · 01 Oct 2025
Helpful review?YesNo
Report review

Great training

Karen H · 01 Oct 2025
Helpful review?YesNo
Report review

Very good course. Well needed

Theresa M · 01 Oct 2025
Helpful review?YesNo
Report review

Informative good course

Tyson P · 01 Oct 2025
Helpful review?YesNo
Report review

Ben was very friendly, he used some of his own experiences to really lock in why the information/technique was important and effective. He was very understanding of my physical condition and made sure I was able to sit and rest when I needed to.

Rebecca C · 30 Sep 2025
Helpful review?YesNo
Report review

Great course, very informative.

Helen N · 29 Sep 2025
Helpful review?YesNo
Report review

Very good trainers. Very informative and Kept it interesting.

Louise P · 29 Sep 2025
Helpful review?YesNo
Report review

Response: We really appreciate your feedback. It’s great to know the training team kept the sessions lively while also making sure you took away useful knowledge.

Great delivered course

Scott C · 29 Sep 2025
Helpful review?YesNo
Report review

Very easy to understand and trainer very helpful in explaining everything

Katie B · 29 Sep 2025
Helpful review?YesNo
Report review