RRN Level 2: De-escalation and Non-Restrictive Tertiary Interventions (Breakaway & Self-Protection Skills) reviews

5.0 (5,726 reviews)
AI summary of reviews

Practical breakaway and self-protection practice is the course’s distinctive strength, with attendees valuing repeated demonstrations, supportive feedback and opportunities to build confidence safely. They describe knowledgeable, approachable trainers who use humour, real-life examples and clear explanations to make positive behaviour support, de-escalation and least-restrictive approaches accessible. The well-structured, interactive sessions are easy to follow and provide skills they can apply at work and in daily life.

Practical sessionsEngaging trainersWorkplace relevance

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Showing 931–940 of 5,761 reviews

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Excellent day

Kate W · 14 Nov 2025
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I recently completed a two-day training session with Ben on Positive Behaviour Support (PBS), and it was an incredibly valuable experience. I learned many new techniques and practical strategies on how to effectively support our young people, especially in challenging situations. The training helped me understand the importance of recognising and interpreting early cues before an incident occurs, which can play a major role in preventing escalation. Ben also placed strong emphasis on communication — not just what we say, but how we say it. I’ve gained a deeper appreciation for being mindful and intentional in my communication with young people, ensuring that my approach promotes trust, respect, and positive relationships. Overall, Ben was an excellent trainer. He was knowledgeable, engaging, and made the sessions interactive and enjoyable. I left the training feeling more confident, better equipped, and genuinely inspired to put what I’ve learned into practice. It was both informative and fun, and I’m grateful for the experience.

Ashley S · 13 Nov 2025
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Response: Hi Ashley. Thank you for your feedback. I’m delighted to hear you found the PBS training with Ben both informative and engaging. It’s great to know the session provided valuable insights and practical approaches for supporting young people and that you left feeling more confident and inspired.

Good pacing and immediate feedback. Good drill of breakaway that was well paced and done with care

Tristan. M · 13 Nov 2025
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Ben demonstrated exceptional knowledge of the subject and created a supportive environment where participants felt comfortable asking questions. His positive attitude was infectious, making for an engaging and effective training session.

Ola A · 13 Nov 2025
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Ben trainer is too good to taught us Brakway techniques. I learnt communication in the positive way is very important when you deal with any situation . Overall the teaching techniques was very good. I can use these learning in my job role .

Sarika S · 13 Nov 2025
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Great trainer and very engaging and knowledgeable and enthusiastic about the subject. Felt interested in engaging and learning and made the course fun and interesting for all.

Jake A · 12 Nov 2025
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Response: Hi Jake. Thank you for your feedback. I’m glad to hear you found the trainer knowledgeable and engaging, and that the session was both enjoyable and interactive for all participants.

Amazing Trainer, informative, compassionate

Georgia L · 11 Nov 2025
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Both trainers, Lucy and Rebecca have been delivering the information in a user friendly manner, involving us in activities and helping us understand the information.

Ancuta C · 11 Nov 2025
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Response: Hi Ancuta. Thank you for your feedback. I’m glad to hear that Lucy and Rebecca delivered the training in an engaging and approachable way, and that the activities supported your learning.

Very good theory with detailed explanations. Lots of opportunities to discuss and branch off, never felt time pressured.

Jonathan B · 11 Nov 2025
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Really thorough, interactive and engaging. Ben had a none judgemental approach, giving new learners room and confidence to ask questions. Overall great

Jessica C · 11 Nov 2025
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Response: Hi Jessica. Thank you for your feedback. I’m pleased to hear you found the session thorough, interactive, and engaging. It’s great to know Ben’s supportive approach helped create confidence for new learners. Thanks again.