RRN Level 2: De-escalation and Non-Restrictive Tertiary Interventions (Breakaway & Self-Protection Skills) reviews

5.0 (5,726 reviews)
AI summary of reviews

Practical breakaway and self-protection practice is the course’s distinctive strength, with attendees valuing repeated demonstrations, supportive feedback and opportunities to build confidence safely. They describe knowledgeable, approachable trainers who use humour, real-life examples and clear explanations to make positive behaviour support, de-escalation and least-restrictive approaches accessible. The well-structured, interactive sessions are easy to follow and provide skills they can apply at work and in daily life.

Practical sessionsEngaging trainersWorkplace relevance

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I really enjoyed today’s training taught by Ben. I feel more confident now if I were to face any danger even outside of work.

Adebimpe P · 13 Jan 2026
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Ben is really friendly and connects with everyone. He reassured us all throughout and offered support. The training makes sense and it is really interesting. The course has improved my confidence if the risk presents itself- i am more knowledgeable with what to do.

Emma H · 13 Jan 2026
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Response: Hi Emma. Thank you for your feedback. I’m glad to hear that you found Ben approachable and supportive throughout the session, and that the training was clear and engaging. It’s also good to hear that the course supported your confidence and understanding. We hope the session provides ongoing support for your role.

Good trainer, a lot of information and very informative

Ellis T · 12 Jan 2026
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It is a very interesting course and I have learned alot. The PBS and understood why people behave the way they do. And how to help calm someone down. And also to breakaway from someone when they hold u

Helen T · 12 Jan 2026
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Response: Hi Helen. Thank you for your feedback. I’m glad to hear that you found the course interesting and that it offered strategies you can apply in your role. We hope the session provides ongoing support for your development and practice.

I had an amazing experience, trainer was very friendly and delivered explicit explanations. Well understood!

Mukwele F · 09 Jan 2026
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It’s was an excellent class, the Trainer was very easy to understand and he made the class fun

Ruth A · 09 Jan 2026
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Alan was friendly and approachable. Really made the course interesting and easy to follow and understand. Would recommend him anytime. Good course.

Amanda N · 09 Jan 2026
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Response: Hi Amanda. Thank you for your feedback. I’m glad to hear that you found Alan friendly and approachable, and that the course was interesting and easy to follow. We hope that attending the session will further support you in your role.

Absolutely great course, so fun and informative

Caitlyn S · 08 Jan 2026
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Response: Hi Caitlyn. Thank you for your feedback. I’m glad to hear that you found the course both enjoyable and informative. We hope that attending the session will further support you in your role.

Excellent course

Danielle G · 08 Jan 2026
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Course was interactive and the trainer was friendly

Alfred I · 08 Jan 2026
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