RRN Level 2: De-escalation and Non-Restrictive Tertiary Interventions (Breakaway & Self-Protection Skills) reviews

5.0 (5,726 reviews)
AI summary of reviews

Practical breakaway and self-protection practice is the course’s distinctive strength, with attendees valuing repeated demonstrations, supportive feedback and opportunities to build confidence safely. They describe knowledgeable, approachable trainers who use humour, real-life examples and clear explanations to make positive behaviour support, de-escalation and least-restrictive approaches accessible. The well-structured, interactive sessions are easy to follow and provide skills they can apply at work and in daily life.

Practical sessionsEngaging trainersWorkplace relevance

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Jamie created such a supportive and positive learning environment. The way they explained PBS made it feel practical and achievable, and I’m leaving the session feeling more confident and reassured in my practice.

Abhilasha S · 16 Jan 2026
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I feel this course was very engaging and that I have learned a lot about restraint, and I will feel more confident if I should need to use what I have learned.

Marie M · 16 Jan 2026
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Response: Hi Marie. Thank you for your feedback. I’m glad to hear that you found the course engaging and that it supported your learning. It’s also good to hear that the session helped build your confidence. We hope the session provides ongoing support for your role

Brilliant training fun as well loved the course!

jenny D · 16 Jan 2026
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Trainer kept the course interesting with lots of engagement and interaction. The course was well delivered with guidance and feedback back. Well done.

Victoria W · 16 Jan 2026
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Ruth

Ruth E · 15 Jan 2026
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Course was excellent

Ailss R · 15 Jan 2026
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The trainers deliver the courses excellently well

Edith T · 15 Jan 2026
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Response: Hi Edith. Thank you for your feedback. We appreciate your comments regarding the training and delivery.

Leaving with a really good understanding of the out come of the course PBS Trainer was very experienced in this area Thank you Caroline For your support.

Carl B · 15 Jan 2026
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Response: Hi Carl. Thank you for your feedback. I’m glad to hear that you left the course with a clear understanding of the outcomes and that you found Caroline experienced and supportive in her delivery. We hope the session provides ongoing support for your role

useful learned lots

madison w · 14 Jan 2026
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Great course, fantastic trainer, good resources. Thanks.

Sian L · 14 Jan 2026
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