RRN Level 2: De-escalation and Non-Restrictive Tertiary Interventions (Breakaway & Self-Protection Skills) reviews

5.0 (5,726 reviews)
AI summary of reviews

Practical breakaway and self-protection practice is the course’s distinctive strength, with attendees valuing repeated demonstrations, supportive feedback and opportunities to build confidence safely. They describe knowledgeable, approachable trainers who use humour, real-life examples and clear explanations to make positive behaviour support, de-escalation and least-restrictive approaches accessible. The well-structured, interactive sessions are easy to follow and provide skills they can apply at work and in daily life.

Practical sessionsEngaging trainersWorkplace relevance

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Showing 721–730 of 5,761 reviews

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Excellent knowledge with new skills that would improve my competency to improve the qaulity of life of my service user that i support.

Azeez S · 06 Feb 2026
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Detailed instructor with immense depth. Learnt new adaptations that would help me contain physical aggression at work. Above a cheerful guy with pockets of jokes sprinkled here and there to create a balanced learning environment. Had an amazing time!

Tochukwu K · 06 Feb 2026
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The course was really educative and helpful the training teacher was so patient and I could understand him and what he is delivering to me

Jane A · 06 Feb 2026
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The course was informative and practical and the trainer was so knowledgeable. It helped me understand behaviour better and how to respond safely and positively.

Blessing K · 06 Feb 2026
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I Really enjoy the course. Everything lesson was well demonstrated and I am confident to use them

Ramatoulie J · 06 Feb 2026
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I really enjoyed the course, both trainers were great and explained everything clearly and made me feel comfortable during the exercises.

Aimee H · 05 Feb 2026
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Response: Hi Aimee. Thank you for your feedback. I’m so glad to hear you enjoyed the course and felt comfortable during the exercises. It’s great to know that both trainers made the experience clear and enjoyable for you.

Trainer made the course fun and he related a lot to the people we support using examples we would likely experience which made it a lot easier to understand.

Leah W · 05 Feb 2026
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Response: Hi Leah. Thanks for taking the time to leave feedback. It's great to hear that the Shaheed made the course enjoyable and relevant by relating the material to real-life examples that align with the experiences of the people we support. It’s always encouraging to know that this approach helped make the content easier to understand. Thanks again.

Great enthusiastic trainer, thank you so much

Rachel J · 05 Feb 2026
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Jamie was very informative and the interaction was great

Michelle H · 05 Feb 2026
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Really good and interactive - Jamie is excellent and very good at making sure we all knew what we were doing and making sure we were using the correct techniques. I feel confident to try this in the workplace now.

Josie M · 05 Feb 2026
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