RRN Level 2: De-escalation and Non-Restrictive Tertiary Interventions (Breakaway & Self-Protection Skills) reviews

5.0 (5,733 reviews)
AI summary of reviews

Practical breakaway and self-protection practice is the course’s distinctive strength, with attendees valuing repeated demonstrations, supportive feedback and opportunities to build confidence safely. They describe knowledgeable, approachable trainers who use humour, real-life examples and clear explanations to make positive behaviour support, de-escalation and least-restrictive approaches accessible. The well-structured, interactive sessions are easy to follow and provide skills they can apply at work and in daily life.

Practical sessionsEngaging trainersWorkplace relevance

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Showing 671–680 of 5,518 reviews (5 star)

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Really good and televent

Catherine C · 17 Feb 2026
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Interesting course. Few techniques to use at work. Feel lots of positive things to take back.

Corinne S · 17 Feb 2026
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I found the course really informative and enjoyable. Craig and Kala were excellent trainers. They made the training fun, but also memorable. I feel I have learned a lot from this course. I would highly recommend this course to other support workers.

Helen B · 17 Feb 2026
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Response: Thank you, Helen. We appreciate your feedback and are pleased to hear you found the course informative and enjoyable, and that Craig and Kala’s delivery supported your learning. It’s great to know you would recommend the course to others.

very useful and informative

elizabeth s · 17 Feb 2026
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The training was very fun and enjoyable. Would highly recommend this course to my peers at work. This course has helped me a lot with a better understanding of the customers and with physical interventions.

Matthew L · 17 Feb 2026
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The course has been really interesting and fun to learn and informative I’ve fullerly enjoyed learning about it.

Sophie T · 17 Feb 2026
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Love the way every information was broken down and explained also de escalate practice was great

Sophia W · 13 Feb 2026
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The training session was very well structured and informative. The trainer explained the concepts clearly and used practical examples that made the content easy to understand. I especially appreciated the interactive activities, which helped reinforce learning. Overall, it was a valuable and engaging experience.

Katarina A · 13 Feb 2026
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This is a good course. Very interesting and educative.

Susan A · 13 Feb 2026
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Liam was so engaging and knowledgeable. I feel more confident with de-escalation which may be implemented in our new care package. Thank you very much

Lottie P · 13 Feb 2026
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