RRN Level 2: De-escalation and Non-Restrictive Tertiary Interventions (Breakaway & Self-Protection Skills) reviews

5.0 (5,726 reviews)
AI summary of reviews

Practical breakaway and self-protection practice is the course’s distinctive strength, with attendees valuing repeated demonstrations, supportive feedback and opportunities to build confidence safely. They describe knowledgeable, approachable trainers who use humour, real-life examples and clear explanations to make positive behaviour support, de-escalation and least-restrictive approaches accessible. The well-structured, interactive sessions are easy to follow and provide skills they can apply at work and in daily life.

Practical sessionsEngaging trainersWorkplace relevance

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Showing 621–630 of 5,761 reviews

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Made the course fun and interesting keeping it humorous with it being a 2 day course I feel like I’ve left with greater understanding of PBS

Rachael T · 12 Mar 2026
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I really enjoyed the two day course with Kieran he made it interesting from start to finish

Cherie L · 12 Mar 2026
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Response: Thank you, Cherie. We appreciate your feedback and are pleased to hear you enjoyed the two-day course and that Kieran’s delivery kept it engaging throughout.

Very informative and the trainer did amazing

Helen R · 12 Mar 2026
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I was able to learn the line where professionalism is bridged.

Shade O · 12 Mar 2026
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Excellent

Mini J · 12 Mar 2026
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Really enjoyable

Louise L · 12 Mar 2026
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Good interaction. Excellent knowledge and good that he has experience in the different situations. Thank you

Fiona T · 12 Mar 2026
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Response: Thank you, Fiona. We appreciate your feedback and are pleased to hear the session included good interaction and that the trainer’s experience supported your learning.

Loved the interactive afternoon - that was the best training I’ve attended in the last year. Cheers ben for making it engaging and including everyone, even the shy people. Should be rolled out to more staff !

Alice T · 10 Mar 2026
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Training was excellent, I was quite nervous at the beginning due to previous experiences with patients. Ben was an amazing teacher, took everything and everyone in his stride and was responsive and encouraging even when getting it wrong. Would recommend the course to others.

Victoria J · 10 Mar 2026
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Response: Thank you, Victoria. We appreciate your feedback and are pleased to hear the training supported your confidence and provided a positive learning environment. It’s great to know Ben’s approach helped you feel supported throughout the session, and we appreciate your recommendation.

Very informative and interesting.

Wendy W · 10 Mar 2026
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