RRN Level 2: De-escalation and Non-Restrictive Tertiary Interventions (Breakaway & Self-Protection Skills) reviews

5.0 (5,726 reviews)
AI summary of reviews

Practical breakaway and self-protection practice is the course’s distinctive strength, with attendees valuing repeated demonstrations, supportive feedback and opportunities to build confidence safely. They describe knowledgeable, approachable trainers who use humour, real-life examples and clear explanations to make positive behaviour support, de-escalation and least-restrictive approaches accessible. The well-structured, interactive sessions are easy to follow and provide skills they can apply at work and in daily life.

Practical sessionsEngaging trainersWorkplace relevance

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Showing 591–600 of 5,761 reviews

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Interesting course great trainers.

Jackie B · 25 Mar 2026
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Some of it I can use but we don't have any physically aggressive customers at the base I regularly work at. There are some other bases I do occasional shifts at where there are mildly physically aggressive customers, but it's not often they are.

Patrick L · 25 Mar 2026
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Jack explained and demonstrated everything really well. Have come away confident that I can use skills shown effectively if needed

Tracy G · 24 Mar 2026
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Response: We appreciate you sharing your feedback, Tracy – thank you! I’m pleased to hear you found the session clear and that you feel confident applying the skills shown. I’ll be sure to pass your kind comments on to Jack.

Some parts of training were not applicable to our client but trainer was very friendly enthusiastic and welcoming all instructions and info well presented overall enjoyed the course

Danielle S · 24 Mar 2026
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Response: Thank you for your feedback, Danielle – we really appreciate it! I’m pleased to hear you found the session well presented and enjoyed the course overall. It’s great to know the trainer created a friendly and welcoming environment.

All excellent.

Noppawan M · 23 Mar 2026
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Excellent course, one of the best I've been to, very indepth, Excellent trainer aswell

Jackie W · 22 Mar 2026
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Very good

Matthew P · 19 Mar 2026
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Great course

Jon R · 19 Mar 2026
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Excellent

Dasuni W · 19 Mar 2026
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Amazing

Andy D · 19 Mar 2026
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