RRN Level 2: De-escalation and Non-Restrictive Tertiary Interventions (Breakaway & Self-Protection Skills) reviews

5.0 (5,726 reviews)
AI summary of reviews

Practical breakaway and self-protection practice is the course’s distinctive strength, with attendees valuing repeated demonstrations, supportive feedback and opportunities to build confidence safely. They describe knowledgeable, approachable trainers who use humour, real-life examples and clear explanations to make positive behaviour support, de-escalation and least-restrictive approaches accessible. The well-structured, interactive sessions are easy to follow and provide skills they can apply at work and in daily life.

Practical sessionsEngaging trainersWorkplace relevance

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Very informative and enjoyable day. Morning a revision of understanding from last session but afternoon a new topic. Very well taught! Trainer very personable aand kept us engaged.

Juliet M · 17 Apr 2026
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Response: Thank you, Juliet. We appreciate your feedback and are pleased to hear the session balanced revision with new content, and that the trainer’s approach kept the group engaged throughout.

Glad to have guidance with dealing with aggressive situations

Alistair P · 15 Apr 2026
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Every educative course. Very relevant to the Job. Craig was very good . Carried everyone along and delivered the training in an interesting manner . Excellent delivery.

Oyinlade W · 15 Apr 2026
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Response: Thank you, Oyinlade. We appreciate your feedback and are pleased to hear the course was relevant to your role and that Craig’s delivery supported an engaging learning experience.

Really enjoyed the content, I feel it is very relevant to my practise and I now feel confident that should I be in a situation where I need to use breakaway techniques.

Lydia B · 15 Apr 2026
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Response: Thank you, Lydia. We appreciate your feedback and are pleased to hear you found the content relevant to your practice and that it supported your confidence in applying what you’ve learned.

Excellent trainer

Sharon d · 15 Apr 2026
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Very good practical and theory course

Sherree M · 15 Apr 2026
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Enthusiastic and engaging trainer

Will L · 09 Apr 2026
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Really well presented very interactive

Lauren T · 09 Apr 2026
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Really useful content and very relevant to my role. Found it easy to follow and not too overwhelming. I liked the practical bit as I am a visual learner and I feel much safer in my practise now.

Fiona B · 09 Apr 2026
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Jack was really enthusiastic and made the course feel interesting, informative and not boring. I learnt how to keep myself safe in certain common situations which I am often found in and now feel more confident to deal with them. It is a long day however we used the whole time to learn and it was needed. Thankyou for the help.

Sacha W · 09 Apr 2026
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Response: Thank you for your feedback. We’re really pleased to hear that Jack’s enthusiastic approach helped make the course engaging and informative. It’s great to know that you feel more confident in keeping yourself safe and applying what you’ve learned in real-life situations. We also appreciate your recognition of the length of the course and are glad you found the time well used and valuable. Thank you again for your feedback.