RRN Level 2: De-escalation and Non-Restrictive Tertiary Interventions (Breakaway & Self-Protection Skills) reviews

5.0 (5,738 reviews)
AI summary of reviews

Practical breakaway and self-protection practice is the course’s distinctive strength, with attendees valuing repeated demonstrations, supportive feedback and opportunities to build confidence safely. They describe knowledgeable, approachable trainers who use humour, real-life examples and clear explanations to make positive behaviour support, de-escalation and least-restrictive approaches accessible. The well-structured, interactive sessions are easy to follow and provide skills they can apply at work and in daily life.

Practical sessionsEngaging trainersWorkplace relevance

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Enjoyed the training,kirztie allowed all to speak individually and less manoeuvres than last training due to pws progressing.

Vanessa W · 16 Nov 2023
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Response: Hi Vanessa, thank you for taking the time to leave feedback. We are glad to hear you enjoyed the training and its great to hear that doing so, is having a positive impact on the people you support.

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Lee was a great teacher, very approachable and made learning the content fun. Very positive tutor who is dedicated to his work

Carly W · 15 Nov 2023
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Lee made the course fun and enjoyable, he has a very calm laid back knowledgeable nature which made myself feel at ease.

Dominique R · 15 Nov 2023
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Very approachable- good understanding of how to keep safe - for both the customer and staff. LEE

Catherine M · 15 Nov 2023
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Fantastic training, Lee was so engaging and I learnt so much which I will use in service. I feel more confident using PBS.

Sam J · 15 Nov 2023
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Lee delivered the training really well.. really knowledgeable trainer, rally patient, made the training interesting. Good sense of humour. Really enjoyed the course.

Kelly B · 15 Nov 2023
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Amazing trainer, this course has made me reevaluate my working practices and personal situation. Lee was so approachable and happy to answer questions and make suggestions about specific situations. I believe that this training will massively help guide staff in a better way of working with our customers.

Adele W · 15 Nov 2023
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Lee created a relaxed environment and related scenarios to real life

Craig W · 15 Nov 2023
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Lee was patient with us, he listened and explained clearly. I really enjoyed the course and look forward to my refresher course. He was very expressive and I feel he bought the best out of me . He was open and honest and I felt I could do the same .

Justina S · 15 Nov 2023
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The course was very informative. The trainer Lee was very knowledgeable and he made the team feel comfortable while getting the group talking and engaging. I’ve done the BILD trading previously and this training presented by Lee outshined the training I’ve had previously. Lee made engaging very easy and I would recommend him to other companies Well done lee

Simon T · 15 Nov 2023
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