RRN Level 2: De-escalation and Non-Restrictive Tertiary Interventions (Breakaway & Self-Protection Skills) reviews

5.0 (5,738 reviews)
AI summary of reviews

Practical breakaway and self-protection practice is the course’s distinctive strength, with attendees valuing repeated demonstrations, supportive feedback and opportunities to build confidence safely. They describe knowledgeable, approachable trainers who use humour, real-life examples and clear explanations to make positive behaviour support, de-escalation and least-restrictive approaches accessible. The well-structured, interactive sessions are easy to follow and provide skills they can apply at work and in daily life.

Practical sessionsEngaging trainersWorkplace relevance

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Showing 2,801–2,810 of 5,773 reviews

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Good course, informative and interesting

Tracey S · 22 Nov 2023
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Response: Hi Tracey. Thank you for the feedback. We're so glad you found the course interesting and informative and we'll sure to let the trainers know.

“

Course was very helpful and informative, delivered in a very professional manner

Agnieszka K · 22 Nov 2023
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“

Very interesting course, i've learned a lot

Mary G · 22 Nov 2023
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Response: Hi, It's great to hear you found the course interesting and you have learnt a lot from the course delivery. We will ensure we let the trainers know.

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Delivered brilliantly. Lee had kept us engaged throughout the session. Really hope to see more trainers adapt this approach. Thank you Lee.

Stefan Z · 22 Nov 2023
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Really good course, Lee was engaging and had the full attention of the group. I am looking forward to rolling out PBS to the whole organisation and writing the strategy with the info I have learnt.

Jo S · 22 Nov 2023
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The course was very interesting and Lee was very engaging. The content of the course is really relevant to supporting customers on a day to day basis and also relevant to developing positive staff attitudes and approach.

Nicola M · 22 Nov 2023
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Only 1 issue. The windows could do with some blinds. Lots of people walking past windows alittle distracting. Pearl did really well explaining all the topics and using her own personal examples of situations.

Paul P · 22 Nov 2023
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Response: Hi Paul, Thank you for taking the time in leaving feedback. We will be sure to share your feedback with Pearl. We are glad you enjoyed the course delivery.

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I found the course very interesting and helpful. I’ve learnt a lot about positive behaviour and has given me confidence in making the right judgement when an incident accurs.

Caitlin A · 22 Nov 2023
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“

I have learnt so much over the last couple of days, which I will use both in work and in my own life. Trainer Lee was very engaging and knowledgeable and I really enjoyed the course. Thank you!

Roberta D · 22 Nov 2023
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“

In 37 years never done a course like this ..... needed 2 days as I had a lot to learn ....hopefully I won't need it

Annette P · 22 Nov 2023
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