RRN Level 2: De-escalation and Non-Restrictive Tertiary Interventions (Breakaway & Self-Protection Skills) reviews

5.0 (5,738 reviews)
AI summary of reviews

Practical breakaway and self-protection practice is the course’s distinctive strength, with attendees valuing repeated demonstrations, supportive feedback and opportunities to build confidence safely. They describe knowledgeable, approachable trainers who use humour, real-life examples and clear explanations to make positive behaviour support, de-escalation and least-restrictive approaches accessible. The well-structured, interactive sessions are easy to follow and provide skills they can apply at work and in daily life.

Practical sessionsEngaging trainersWorkplace relevance

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I really enjoyed my two day training course with Ben. Over the two days he really got to know us all individually and took his time to know our interests and our ‘hooks’ he was planting small seeds all throughout the course. He made the learning really fun and enjoyable. I haven’t had a more positive training experience in my 6 years of being at aspire and that is genuine. He was eager to help us with individual customer challenges. He also did activities which made it easier to learn and got people involved whilst making us laugh. Ben also kept checking in on everyone individually to make sure people were keeping up with the learning and making sure they wasn’t stuck on anything. He is a really amazing trainer and credit to him as he made the two days really enjoyable.

Lauren T · 24 Jan 2024
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The course was really helpful. I learnt how to handle different situations. I had a theory and practical experience on how to deal with different situations. The course trainer was really good at explaining and everyone had a chance to ask questions.

Patricia S · 24 Jan 2024
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I have learnt that behaviors of concern are not “abnormal” and it’s important to find out the “whys” , consequent, this course impacts how we can be better in the real world, which indeed is making a difference.

Tovia O · 24 Jan 2024
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The restraint training was very interesting, i learnt a lot. Everything was explained very well and clear so was easy to understand. I think this course full of information that i did not now previously and think it will help me with the new package i will be working on.

Saffiya s · 24 Jan 2024
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Trainer was very good, i enjoy every bit of the course, very interesting and i learn a lot

Velma M · 24 Jan 2024
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The trainer explained things in detail and repeated if needed, always making sure we understood. The practical i needed a little bit of support with one technique but trainer was patient with me and i got it in the end

Angela D · 24 Jan 2024
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Response: Hi Angela, Thank you for taking the time to leave feedback. We are glad to hear you enjoyed the training and it is fantastic to hear that Chantelle was explaining the material so well and also spending time to ensure the techniques were taught and you felt supported. I will be sure to pass your comments onto Chantelle.

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I really enjoyed learning breakaway techniques and being reassured that these are last resorts, that most behaviour is communication and I enjoyed that I could have a laugh and the trainer was really funny even though he had big ears

Connor B · 24 Jan 2024
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THE COURSE WAS VERY HELPFUL AND INSITFUL, EVERYTHING WAS PROPERY EXPLAINED AND WELL PRESENTED I REALLY ENJOYED IT

Millie B · 24 Jan 2024
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Response: Hi Millie. Thank you for taking the time to leave excellent feedback. We are glad to hear you enjoyed the training and it is fantastic to hear that Chantelle was explaining the material so well and you enjoyed the delivery of this. I will be sure to pass your comments onto Chantelle.

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I was worried that the course would not be relevant or resonate with me personally due to my particular role within our organisation. However, I took a lot from this course and found it extremely useful. Ben our trainer was fantastic. Genuine, passionate knowledgeable and enthusiastic. Great experience overall and I would highly recommend.

Richard R · 24 Jan 2024
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Ben was very engaging and supportive of each member of the group as individuals. Taking care to teach each of us to our own ability and taking into consideration any issues we may have. I found the content of the course interesting and engaging.

Neil D · 24 Jan 2024
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