RRN Level 2: De-escalation and Non-Restrictive Tertiary Interventions (Breakaway & Self-Protection Skills) reviews

5.0 (5,738 reviews)
AI summary of reviews

Practical breakaway and self-protection practice is the course’s distinctive strength, with attendees valuing repeated demonstrations, supportive feedback and opportunities to build confidence safely. They describe knowledgeable, approachable trainers who use humour, real-life examples and clear explanations to make positive behaviour support, de-escalation and least-restrictive approaches accessible. The well-structured, interactive sessions are easy to follow and provide skills they can apply at work and in daily life.

Practical sessionsEngaging trainersWorkplace relevance

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“

Different ways of working. Will be using all aspects of course at my job. Excellent training and trainer.

Tracey W · 08 Feb 2024
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“

Excellent delivery style. Very engaging . Validated some of my current practices but also highlighted where can do more and look at behaviours in different ways to help support customers more professional way

Paul I · 08 Feb 2024
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“

Ben was amazing, one of the best courses I have been on. Very well explained and enjoyed the practical. I have a better understanding of how to support people who have behaviours of concern.

Lauren D · 08 Feb 2024
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“

The course was great, learnt the necessary skills helpful for my use at work if need be to be used.

Ekundayo J · 08 Feb 2024
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“

Fantastic and very informative enjoyed and interesting ben is very good at his job keeps you engaged constantly thoroughly enjoyed

Janet K · 08 Feb 2024
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Response: Hi Janet, so great to hear that you enjoyed the training and glad Ben kept you engaged throughout the training.

“

The course was really impactful and the trainer really knows what he is doing. I gained a lot from the training.

Olasunbo E · 08 Feb 2024
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“

Ben really knowledgeable, his teaching is amazing, I have learnt soo many ways to meetings customer's needs and understanding different ways to communicating with clients and not misjudging them.also learnt different techniques of keeping my self and customer's safe and different ways of protecting and identifying when customer's are in danger and call for concern and who to report it.

Jennifer A · 08 Feb 2024
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“

Great teacher,friendly, put all at ease. Answered questions willingly. Felt I gained useful information and learned more about autism which will help me going forward at work

Carol M · 08 Feb 2024
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Response: Hi Carol, thank you for the fabulous feedback and hopefully Ben has given you some useful tools to implement at work.

“

Very good course learned lots of new things, the course handler Ben was very knowledgeable and made the course fun and interactive will come again.

Devon W · 08 Feb 2024
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“

Brilliant 👏 trainer. Patient and took time to really explain the theory Excellent practice skills.

Anthony C · 08 Feb 2024
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