RRN Level 2: De-escalation and Non-Restrictive Tertiary Interventions (Breakaway & Self-Protection Skills) reviews

5.0 (5,738 reviews)
AI summary of reviews

Practical breakaway and self-protection practice is the course’s distinctive strength, with attendees valuing repeated demonstrations, supportive feedback and opportunities to build confidence safely. They describe knowledgeable, approachable trainers who use humour, real-life examples and clear explanations to make positive behaviour support, de-escalation and least-restrictive approaches accessible. The well-structured, interactive sessions are easy to follow and provide skills they can apply at work and in daily life.

Practical sessionsEngaging trainersWorkplace relevance

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The course was really interesting and my learning is invaluable. Lee was a passionate and very knowledgeable trainer with good examples of relevant work experiences . It is something that everyone should be taught in life - positivity for all . I will definitely take what I learned over the last 2 days on board both in my personal and working life.

Beverley M · 26 Jun 2024
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Response: Hi Bev. Thank you for taking the time to leave this fantastic feedback. We work really hard to ensure that the course material is of a high quality. It is great to hear that you found it so and you can implement different strategies within your working and home environment.

Engaging class. Different approach of teaching. Liam was great with his teaching techniques

Aravind V · 24 Jun 2024
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The practical session was very interesting. Liam is very engaging with all of the candidates. The breakaway sessions was so enjoyable.

Liyanta L · 24 Jun 2024
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Response: Hi Liyanta. Thank you for taking the time to leave detailed feedback. We do pride ourselves with having experienced trainers who can bring this training to life through their own experiences. We'll be sure to let Liam know that you enjoyed the training.

Really enjoyable and relatable sessions. I feel I have come away learning blogs of theory and practical tips

Louise W · 20 Jun 2024
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Overall really enjoyed the course, feel I have a much better understanding of behaviour and why people exhibit certain behaviours. Gained breakaway skills which I didn’t know before. Ben was very engaging and made the course interesting. Thanks very much!

Georgia W · 20 Jun 2024
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Great course, the trainer made sure to keep the course participants engaged throughout and made sure everyone understood the information presented. The skills can be easily applied on real life situations.

Simona J · 20 Jun 2024
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Enjoyed this session and found it very useful, Ben was very engaging and told stories throughout which helped to make the content real and understand how the learning can be applied in real life situations. My main takeaway was that saying to ‘stop something’ is ineffective and the power of the words that you use.

Caroline W · 20 Jun 2024
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Ben was a fantastic trainer. He was thorough and compassionate while clearly and concisely leading us through the theory and then the practical techniques. Coming from an event and domestic security background I really appreciate learning how to adapt what I already know for a healthcare setting. Thanks Ben.

Megan B · 20 Jun 2024
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Really informative changed the way I have seen things as the last course I was on was over 10 years ago ,was a bit worried at first but Ben made us feel so at ease and talked us through the training thoroughly very funny too thank you 😊

Susan K · 20 Jun 2024
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Really enjoyed the training was a really engaging and enjoyable experience helped me retain the information really well

Samantha P · 19 Jun 2024
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