RRN Level 2: De-escalation and Non-Restrictive Tertiary Interventions (Breakaway & Self-Protection Skills) reviews

5.0 (5,738 reviews)
AI summary of reviews

Practical breakaway and self-protection practice is the course’s distinctive strength, with attendees valuing repeated demonstrations, supportive feedback and opportunities to build confidence safely. They describe knowledgeable, approachable trainers who use humour, real-life examples and clear explanations to make positive behaviour support, de-escalation and least-restrictive approaches accessible. The well-structured, interactive sessions are easy to follow and provide skills they can apply at work and in daily life.

Practical sessionsEngaging trainersWorkplace relevance

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Showing 2,101–2,110 of 5,522 reviews (5 star)

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“

Good course, very friendly and really informative

Caitlin T · 23 Jul 2024
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“

Very good course, instructors were fantastic

Wayne H · 23 Jul 2024
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“

Learned a lot and I’m feeling confident, the training was fun and engaging

Sam M · 23 Jul 2024
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“

Both trainers were amazing, they’re ready to answer all questions I had especially the practicals where I was quite anxious, they both were patient and reassured me. I’m quite confident in using the techniques.

Olajumoke S · 23 Jul 2024
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“

The training was fantastic and inspiring, I enjoyed all the sections.

Michael N · 23 Jul 2024
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“

Course was well structured. Delivery was perfect. Trainers were skilled

Linus A · 23 Jul 2024
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“

Ben was excellent and nothing was too much, he went over everything again when needed and was very understanding if needed to repeat anything

Annamarie R · 22 Jul 2024
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Great session. Ben was very informative and very patient. I feel much more confident to de escalate conflict.

Amy G · 22 Jul 2024
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Response: Hi Amy. Thank you for taking the time to leave feedback. We are glad to hear you enjoyed the course delivery by Ben and felt supported throughout.

“

Lee & Ben were both great trainers. It's been great to see how the course has developed since I last completed it. Loved the focus on keeping people on baseline and how we can use these skills in our personal lives too.

Lisa H · 18 Jul 2024
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Response: Hi Lisa, so lovely to hear that the clear message is how we keep people on baseline rather than how to use any physical intervention, and if it is required that it is a last resort. We'll be sure to let Lee and Ben know about your positive feedback.

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Great great great session with both Lee and Ben. They explain everything really well with great examples. Made the whole session very interactive, I will definitely be recommending the course to others. Made the day fun and relaxed as well as well detailed. Answered every question in depth and gave us plenty of time to practice. Thank you!!

Hemali P · 18 Jul 2024
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