Showing 171–180 of 5,963 reviews
Extremely good course with lots of knowledge to take away. Instructer was very informative Really enjoyed today
The most I liked was the breakaway techniques. I think we can even use it in our daily life whenever we are in a situation. Ben explained and taught us in a very simple way. Much interactive session. Hope I get to learn more from Day 3.
The class was helpful as I was able to learn all the skills that was taught and able to practice effectively. I gained a lot of insight on understanding behaviour of concern and how to communicate properly.
Excellent course, with the increase of children in the ward struggling with mental health always been worried about saying the wrong thing and how I can help them. This course has been so good at knowing how to communicate with them and help them deescalate and I now feel I have the confidence to give the best care to these patients. Ben the trainer was excellent and made learning fun.
Response: Thank you, Jennifer. We really appreciate your thoughtful feedback and are delighted to hear the course helped build your confidence in communicating with and supporting children experiencing distress. It’s great to know the learning around de-escalation will support your practice, and that Ben’s engaging approach made the training both valuable and enjoyable.
Really well delivered course and an enjoyable day.
Response: Thank you, Richard. We appreciate your feedback and are pleased to hear you found the course well delivered and enjoyable. It’s great to know you had such a positive learning experience with us.
Great practical session, good feedback from trainer. Best in small groups to make it most effective
Informative and useful training, delivered with passion. The venue was appropriate for the training too. Good size of group.
The slides were a little boring to sit through at the start, I would’ve preferred if this was a bit more engaging for example with discussions or something for more active listening. The children’s home aspects also weren’t relevant to us but all of the practical aspects were really helpful.
Response: Thank you, Claire. We really appreciate your open and constructive feedback. We’re pleased to hear you found the practical elements helpful, and we value your comments regarding engagement and the relevance of some of the course content. We’ll take this feedback forward as part of our ongoing review of course delivery and learner experience.
It's been a great interactive course. It reminds and make me reflect a lot on the daily work. And Ben has been very patient on discussing a lot of detailed individual issues that we raised. Loads of discussions on views and updated practice. And the breakaway skills are so much more useful. Overall, it is a worthwhile course to be in.
Response: Thank you, Nelvin. We really appreciate your thoughtful feedback and are pleased to hear you found the course interactive, reflective and worthwhile. It’s great to know Ben’s patient and collaborative approach created space for meaningful discussion around individual situations and current practice, while supporting your confidence throughout the learning.