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RRN Level 2: De-escalation and Non-Restrictive Tertiary Interventions (Breakaway & Self-Protection Skills) Reviews

Mel C, 07 Jan 2026

Really enjoyed course Instructor was informative, approachable and made the course fun
Response : Hi Mel. Thank you for your feedback. I’m glad to hear that you enjoyed the course and found Liam approachable and clear in his delivery. We hope that attending the course will further support you in your role.

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Joy C, 07 Jan 2026

Liam was very good and i enjoyed all the techniques that he taught us. They were easily learnt and can be implemented in practice. Also easy to remember so i can show my colleagues. I would recommend to anyone. And thanks to Liam for coming out on his birthday

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Molly S, 07 Jan 2026

Ben was very passionate and engaging Liked that it was interactive

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Joyce M, 07 Jan 2026

Good informing
Response : Hi Joyce. Thank you for your feedback. I’m glad to hear that you found the session informative. We hope that attending the course will further support you in your role.

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NATALIA W, 05 Jan 2026

Ben was absolutely brilliant, he kept the training interesting throughout the session and his engagement was brilliant, his enthusiasm is brilliant I have learnt a lot today and it has been very valuable to my practice

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Nneka E, 05 Jan 2026

The trainer made it easy to understand the course. It was an interactive session

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Suad M, 05 Jan 2026

This has been the most engaging training I have done in a while. Ben is very enthusiastic and it creates a calm and fun approach to his teaching technique. Honestly, changed my perspectives on how I’ve deal with situations not only at work but even at home. Many thanks brilliant and fun
Response : Hi Suad. Thank you for your feedback. I’m glad to hear that you found the training engaging and that Ben’s approach supported a calm and positive learning environment. It’s also good to hear that the session encouraged reflection on how situations are approached. We hope that attending the course will further support you in your role.

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Reshma R, 05 Jan 2026

PBS Level 2 is really healpful and Ben carried out the session very entertained. He clarified our doubt and it was very clearful. The skills is very useful and i can do in my job.

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Vanita D, 05 Jan 2026

It helps me more to understand and to apply in work area . Need to get this every year so that we can have updated and really very good

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Sarah S, 19 Dec 2025

Alan smashed the course, I’ve really enjoyed myself. Lovely trainer
Response : Hi Sarah. Thank you for your feedback. I’m glad to hear that you enjoyed the course and found Alan’s delivery engaging. Your comments are appreciated.

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