Level 1: Understanding Behaviour and Developing Proactive Support Strategies (RRN Prior Learning) reviews

4.9 (3,979 reviews)
AI summary of reviews

Attendees particularly value the trainers’ knowledgeable, approachable delivery, which uses lived experience, humour and relatable case studies to make Positive Behaviour Support memorable. Interactive discussions, group work and the clear exploration of behaviour as communication, cues, triggers and de-escalation help attendees reflect on their practice. They leave with practical strategies, a useful workbook and greater confidence to apply person-centred approaches at work and in everyday life.

Engaging trainersPractical strategiesInteractive learning

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Showing 861–870 of 3,754 reviews (5 star)

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More confident to attend situvations in hospital and its a nice experience in my professioal life.Than you

viji A · 04 Feb 2026
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The course was very interesting and informative. Ben was very helpful and explained things thoroughly. Learning about the baseline level and how this can be affected by certain factors was very interesting. I now feel more prepared and confident to deal with stressful situations involving patients within the workplace. I look forward to putting these skills into action.

Charlotte D · 04 Feb 2026
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Response: Hi Charlotte. Thank you for your feedback. I’m glad to hear you found the course interesting and informative, and that Ben’s explanations were helpful. It’s great to know that learning about baseline levels was valuable, and I’m pleased you now feel more confident in responding to escalated situations that may arise. We hope these skills continue to support you in your role.

It was a very engaging and well-structured session, the trainer approach made the content easy to understand and enjoyable to follow.Thank you Ben

precious t · 04 Feb 2026
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I learnt so much. I can see how to apply it to practice and can see the difference it will make. Really enjoyed it and Ben was fab

Aqsa Z · 03 Feb 2026
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Ben's enthusiasm really made the day engaging. He made the day enjoyable, especially with all the little facts that added to the day.

Emma S · 03 Feb 2026
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Informative and helpful to implement in clinical practice.

Ashly J · 03 Feb 2026
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the overall day was engaging and the information we was given was taught in interactive way! ben the trainer was inclusive and amazingly knowledgeable and supportive

georgia r · 03 Feb 2026
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Ben is so funny. His presentation is so interesting and attractive. Nice course.

Ka S · 03 Feb 2026
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Really interesting and engaging. A refresher on things I knew but learnt new stuff. Really worthwhile for work and home.

Louise L · 03 Feb 2026
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Very engaging throughout enjoyed hearing through experiences and the amount of interaction. Enough breaks to break up the day. Will definitely have a positive impact on practice. Thank you :)

Nicole D · 03 Feb 2026
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