Level 1: Understanding Behaviour and Developing Proactive Support Strategies (RRN Prior Learning) reviews

4.9 (3,888 reviews)
AI summary of reviews

Attendees particularly value the trainers’ knowledgeable, approachable delivery, which uses lived experience, humour and relatable case studies to make Positive Behaviour Support memorable. Interactive discussions, group work and the clear exploration of behaviour as communication, cues, triggers and de-escalation help attendees reflect on their practice. They leave with practical strategies, a useful workbook and greater confidence to apply person-centred approaches at work and in everyday life.

Engaging trainersPractical strategiesInteractive learning

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It was a very engaging and well-structured session, the trainer approach made the content easy to understand and enjoyable to follow.Thank you Ben

precious t · 04 Feb 2026
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I learnt so much. I can see how to apply it to practice and can see the difference it will make. Really enjoyed it and Ben was fab

Aqsa Z · 03 Feb 2026
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Ben's enthusiasm really made the day engaging. He made the day enjoyable, especially with all the little facts that added to the day.

Emma S · 03 Feb 2026
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Informative and helpful to implement in clinical practice.

Ashly J · 03 Feb 2026
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the overall day was engaging and the information we was given was taught in interactive way! ben the trainer was inclusive and amazingly knowledgeable and supportive

georgia r · 03 Feb 2026
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Ben is so funny. His presentation is so interesting and attractive. Nice course.

Ka S · 03 Feb 2026
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Really interesting and engaging. A refresher on things I knew but learnt new stuff. Really worthwhile for work and home.

Louise L · 03 Feb 2026
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Very engaging throughout enjoyed hearing through experiences and the amount of interaction. Enough breaks to break up the day. Will definitely have a positive impact on practice. Thank you :)

Nicole D · 03 Feb 2026
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Engaging and informative, Ben made you feel comfortable and safe to join in to ask and answer questions throughout the day, I felt the information given would be used in my day to day life inside and outside of work.

Claire R · 03 Feb 2026
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Response: Hi Claire, Thank you for your feedback. I’m glad to hear that you found the session engaging and informative, and that Ben created a comfortable environment for participation. It’s great to know that the learning will be useful both in your day-to-day work and personal life.

Ben was really helpful and the course was easy to engage in the full day of training. Ben was happy to answer any questions and go through in full detail all the information we required to get through to pass the course

Alice B · 03 Feb 2026
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