Level 1: Understanding Behaviour and Developing Proactive Support Strategies (RRN Prior Learning) reviews

4.9 (3,979 reviews)
AI summary of reviews

Attendees particularly value the trainers’ knowledgeable, approachable delivery, which uses lived experience, humour and relatable case studies to make Positive Behaviour Support memorable. Interactive discussions, group work and the clear exploration of behaviour as communication, cues, triggers and de-escalation help attendees reflect on their practice. They leave with practical strategies, a useful workbook and greater confidence to apply person-centred approaches at work and in everyday life.

Engaging trainersPractical strategiesInteractive learning

Generated from recent reviews; may not reflect every review

Showing 821–830 of 3,754 reviews (5 star)

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Enjoyable training, good amount of interactivity

Samantha M · 13 Feb 2026
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Jaimy was a wonderful lecturer .Who took the boring topic in such a wonderful and interesting way.

Stijomon S · 13 Feb 2026
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Ben was incredible, he was lively and very engaging. He made the course something interesting to learn and was something I wanted to be involved in.

Ria S · 11 Feb 2026
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Course was very enjoyable and informative. Taken lots of key points and understanding from the course. Thankyou to trainer Ben! Very good teacher!

Georgia F · 11 Feb 2026
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I really enjoyed learning from Ben. He taught well and made the training interesting and engaging.

Corinne W · 11 Feb 2026
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Ben was very informative, and made sure we was all aware and understood before carrying on the next stage. I really enjoyed the pbs training as I was kept engaged and interacted with throughout the training.

Kelsey H · 11 Feb 2026
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Fully enjoyed very useful. This has given me good information towards my current job role

Barbara d · 11 Feb 2026
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Great course overall. Clear teaching, useful materials, and engaging sessions. A bit more time for practice would help, but I learned a lot and appreciate the effort.

Ibrahim A · 11 Feb 2026
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Response: Thank you, Ibrahim. We appreciate your feedback and are pleased to hear you found the teaching clear, the materials useful, and the sessions engaging. Your comment regarding additional practice time is noted and will be considered.

Really enjoyed the course, very informative and interactive. Ben made us all feel relaxed and comfortable with each other. I feel more comfortable with dealing with behaviours of concerns. I do not feel this course is appropriate for online- needs to be face-to-face more interactive and promotes people to join in. Looking forward to day 2!

Lydia B · 11 Feb 2026
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The course was informative, engaging, and highly relevant to my role. Not appropriate for online as it would be missing the engaging/ interactive element I gained a better understanding of behaviour as communication and how to respond proactively. The training reinforced the importance of early intervention and person-centred support. Clear, well-structured content with practical examples I can apply immediately

Jordan T · 11 Feb 2026
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