Level 1: Understanding Behaviour and Developing Proactive Support Strategies (RRN Prior Learning) reviews

4.9 (3,979 reviews)
AI summary of reviews

Attendees particularly value the trainers’ knowledgeable, approachable delivery, which uses lived experience, humour and relatable case studies to make Positive Behaviour Support memorable. Interactive discussions, group work and the clear exploration of behaviour as communication, cues, triggers and de-escalation help attendees reflect on their practice. They leave with practical strategies, a useful workbook and greater confidence to apply person-centred approaches at work and in everyday life.

Engaging trainersPractical strategiesInteractive learning

Generated from recent reviews; may not reflect every review

Showing 811–820 of 3,754 reviews (5 star)

Sort by

Liam was really good at engaging with everyone, including an ice breaker activity at the beginning of the session which helped us get to know the people we were working with today. Learnt a lot especially new ways in how to communicate with patients in different ways to be supportive.

Shelbie B · 23 Feb 2026
Helpful review?YesNo
Report review

Very engaging.

Chikaodili O · 23 Feb 2026
Helpful review?YesNo
Report review

I really enjoyed this course. The day flew by. Ben was very fun and interactive. The course made me think about my own behaviours not only at work but at home with family. Thank you!!

Chloe H · 23 Feb 2026
Helpful review?YesNo
Report review

I found the course very informative in a way that it makes you think of your own behaviours and approaches in a positive way, the course was interactive and involving, I felt the course was very well structured. Ben the trainer was very relatable and explained everything in a clear and understanding way lots of liveable experience examples during the training.

Seaneen M · 23 Feb 2026
Helpful review?YesNo
Report review

Response: Thank you, Seaneen. We appreciate your feedback and are pleased to hear the course was informative, well structured, and supported reflection on practice. It’s good to know that Ben’s clear explanations and use of real-life examples contributed to your learning.

Have learnt about concerning behaviours, reasons, triggers behind those behaviours and many more things. Would definitely help me to deal with the patients in a better and positive way

Monalisa B · 23 Feb 2026
Helpful review?YesNo
Report review

Excellent

Sruthi N · 18 Feb 2026
Helpful review?YesNo
Report review

Very informative Interactive

Reshma P · 18 Feb 2026
Helpful review?YesNo
Report review

Jamie was great , explained every thing very well. Feel like I’ve learnt a lot from this course

Diane D · 18 Feb 2026
Helpful review?YesNo
Report review

Response: Thank you, Diane. We appreciate your feedback and are pleased to hear that Jamie’s clear explanations supported your learning throughout the course.

Jamie is really awesome..really enjoyed the session and learned a lot. I believe it will definitely make changes with the care I give to my patients..Thanks a lot.

Gimmy J · 13 Feb 2026
Helpful review?YesNo
Report review

This has been the best study day I've done in a very long time. Jamie was incredible, such high energy and delivered the info with such enthusiasm which kept everyone engaged. The content of the day will be really helpful to apply in practice. I hope I get to come back for day 2 of this day

Amelia D · 13 Feb 2026
Helpful review?YesNo
Report review

Response: Thank you, Amelia. We appreciate your feedback and are pleased to hear that Jamie’s energy and delivery kept the session engaging and that the content felt relevant and useful for practice.