Level 1: Understanding Behaviour and Developing Proactive Support Strategies (RRN Prior Learning) reviews

4.9 (3,888 reviews)
AI summary of reviews

Attendees particularly value the trainers’ knowledgeable, approachable delivery, which uses lived experience, humour and relatable case studies to make Positive Behaviour Support memorable. Interactive discussions, group work and the clear exploration of behaviour as communication, cues, triggers and de-escalation help attendees reflect on their practice. They leave with practical strategies, a useful workbook and greater confidence to apply person-centred approaches at work and in everyday life.

Engaging trainersPractical strategiesInteractive learning

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Showing 811–820 of 3,952 reviews

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Course is really informative and trainer did a great work

Rahama O · 11 Feb 2026
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The course was engaging and informative throughout. The provider explained concepts clearly, used relevant examples, and created an encouraging learning environment. I came away with practical knowledge I can apply in practice.

Charlotte M · 09 Feb 2026
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Ben was a great trainer. He kept the group engaged and explained everything in the traiining very clearly. We had a good structured day which was helpful!

Sameyah A · 09 Feb 2026
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I thought the course was really interesting. The content is relevant and Ben was really engaging. It will be really useful in a clinical setting and I feel motivated to learn more.

Naomi M · 09 Feb 2026
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Ben was excellent! Very engaging. The session was very informative and really made me think about how I interact with women and their families. I am looking forward to level 2. Thanks so much for today

Katie M · 09 Feb 2026
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Interactive, fun, energy level of Ben was perfect. He kept us engaged. Relatable stories/scenarios. Interesting content. Not just PowerPoint or booklet reading. Thank you very much

Yvette L · 09 Feb 2026
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This course was worth attending. I learned alot today. The facilitator was very knowledgeable and made it very easy to understand and relate. Very engaging and no dull moments.

Anna E · 09 Feb 2026
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Really enjoyable course Lots that apply to raising children as well, as professionally

Angela H · 09 Feb 2026
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Ben was an excellent teacher, he definitely made the course fun and very interactive. Everyone engaged and it made the session memorable. It has definitely changed my mentality of looking deeper into why people act and behave in certain ways rather than assuming or labelling them as challenging. The arousal model was very well taught (if just taught from a slide I do not think that the information would have sunk in). I believe this will help me to not only support others but myself in recognising triggers and cues. The session definitely aiding in multiple learning styles for all to learn. I look forward to level 2! Thanks so much again, Lauren

Lauren M · 09 Feb 2026
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Response: Hi Lauren. Thank you for your detailed feedback. I’m glad to hear that you found Ben’s teaching engaging, interactive, and memorable, and that the session encouraged reflection on the understanding that all behaviour happens for a reason. It’s great to know that the arousal model was taught in a way that supported understanding across different learning styles, and that the learning will be useful in supporting both others and yourself. We’re pleased to hear you’re looking forward to Level 2. Thanks again!

Approachable knowledgable trainer. Interesting subject matter and useful for putting into practice. Very interactive content, and trainer welcomed questions and was enthusiastic

Kimberley V · 09 Feb 2026
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Response: Hi Kimberley. Thank you for your feedback. I’m glad to hear that you found the trainer approachable and knowledgeable, and that the subject matter was interesting, interactive, and useful to put into practice.