Level 1: Understanding Behaviour and Developing Proactive Support Strategies (RRN Prior Learning) reviews

4.9 (3,888 reviews)
AI summary of reviews

Attendees particularly value the trainers’ knowledgeable, approachable delivery, which uses lived experience, humour and relatable case studies to make Positive Behaviour Support memorable. Interactive discussions, group work and the clear exploration of behaviour as communication, cues, triggers and de-escalation help attendees reflect on their practice. They leave with practical strategies, a useful workbook and greater confidence to apply person-centred approaches at work and in everyday life.

Engaging trainersPractical strategiesInteractive learning

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Ben was really passionate and engaging which made the day really enjoyable. It was really good to learn about different approaches to the challenging behaviours that we encounter on a daily basis and learning about alternative ways that we can verbally de escalate these.

Caroline B · 14 Jul 2025
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Good use of evidence based Very engaging, kept everyone involved Used good practised based examples

Emily B · 14 Jul 2025
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Ben was very engaging and made the session very enjoyable. I have come away from the training with a new though process of how to engage with patients showing challenging behaviour.

Barry E · 14 Jul 2025
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Nice class I enjoyed a lot . Amazing experience thank you

Simona S · 14 Jul 2025
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Really Nice , gained more knowledge how to get better in understanding people, Class was very interactive, Ben was amazing 🥳🥳

Aadil H · 14 Jul 2025
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It was soo good..enjoyed it and taking some thing for my work from this course

Shyamily M · 14 Jul 2025
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Enjoyed the class

Tissa V · 14 Jul 2025
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Very enjoyable course Engaging and enthusiastic speaker Content relevant to my work area

George P · 14 Jul 2025
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It was a really interesting course and Ben made it very engaging. It was good to challenge some of the thought patterns that you unconsciously develop when working in health care and to see a new way of thinking about things and explore different ways to deescalate and think about behavior we see in work. I think this course was really helpful and I think it will change how I think and practice in work.

Esme R · 14 Jul 2025
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Response: Hi Esme, Thank you for taking the time to leave some lovely feedback. We hope to see you on future courses.

Class was interesting.

Liya P · 14 Jul 2025
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