Level 1: Understanding Behaviour and Developing Proactive Support Strategies (RRN Prior Learning) reviews

4.9 (3,888 reviews)
AI summary of reviews

Attendees particularly value the trainers’ knowledgeable, approachable delivery, which uses lived experience, humour and relatable case studies to make Positive Behaviour Support memorable. Interactive discussions, group work and the clear exploration of behaviour as communication, cues, triggers and de-escalation help attendees reflect on their practice. They leave with practical strategies, a useful workbook and greater confidence to apply person-centred approaches at work and in everyday life.

Engaging trainersPractical strategiesInteractive learning

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Interactive session Learned lots of new information .

Selma Z · 13 Aug 2025
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Very good, refreshed knowledge know and learned new things, strategies. Trainers engaging and knowledgeable.

Julia P · 13 Aug 2025
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The trainers were both engaged and passionate about the course and the teaching.

Jennifer M · 13 Aug 2025
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The course was amazing. Very well taught, Liam was a very engaging speaker who spoke with purpose and was relatable, he ensured everything he said was understood. Kirsty gave real life scenarios to ensure the teaching was also relatable and helped with the ability to think how to apply this in practice/ every day life.

Elise G · 13 Aug 2025
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Response: Thanks, Elise. I’m so pleased you enjoyed the course and found Liam and Kirstie engaging and relatable. It’s great to hear that the real-life scenarios helped you apply the learning in practice. We will be sure to pass your kind words on to them.

Interesting course. Very well delivered. Reinforces, consolidates and supplements existing knowledge giving some structure to what we do

Andrew P · 13 Aug 2025
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I have been reminded of important things that I have been doing and learnt how to respond to behaviours of concern.

Daniel A · 13 Aug 2025
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I felt both Kirsty and Liam were friendly and engaging and kept the course moving. However I would say it was a very long day and some aspects were repetitive. It definitely got me thinking and had me reflecting on practice and I will use the techniques in practice

Vicky S · 13 Aug 2025
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Had good understanding of how to follow pbs and what is the imporatnce and impqct of it

Aneesha A · 13 Aug 2025
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The trainers were welcoming and it was participatory

Sofiah O · 13 Aug 2025
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I felt the training was very informative, and it had given things for me to add to my practice however at times it felt repetitive and felt like it could’ve have been a shorter day which made my attention span lack at times. Overall it was a good day

Misturah K · 13 Aug 2025
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Response: Hi Misturah. Thank you again for your valuable and appreciated feedback. We’re glad you found the training informative and that it provided ideas to support you within your role. We appreciate your note about some parts feeling repetitive; these elements are included intentionally as key points to reinforce learning and understanding. We value this feedback and will continue to use it to support ongoing course development and teaching. The course timings are set in adherence to the RRN training standards, but we will review your comments to see how we can accommodate this point and further support future sessions. Thanks again.