Level 1: Understanding Behaviour and Developing Proactive Support Strategies (RRN Prior Learning) reviews

4.9 (3,888 reviews)
AI summary of reviews

Attendees particularly value the trainers’ knowledgeable, approachable delivery, which uses lived experience, humour and relatable case studies to make Positive Behaviour Support memorable. Interactive discussions, group work and the clear exploration of behaviour as communication, cues, triggers and de-escalation help attendees reflect on their practice. They leave with practical strategies, a useful workbook and greater confidence to apply person-centred approaches at work and in everyday life.

Engaging trainersPractical strategiesInteractive learning

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Excellent course, very informative with real life scenarios which put the information into context. Trainer very happy to answer questions and relate the information into our workplaces. Very interactive and enjoyable.

Helen B · 13 Aug 2025
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I liked that the course had a structured layout with a workbook and slides. This kept it engaging and meant we have something to reference later. Ben the trainer was very positive, attentive and engaging.

Maegan B · 13 Aug 2025
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Response: Thanks so much, Maegan. I’m really glad you found the structure and materials useful. That’s exactly what we were aiming for so you have something to revisit later. I’ll pass your kind words on to Ben.

Great training day. Very interactive. Enjoyed it being a small group.

Fiona C · 13 Aug 2025
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Very good and informative

Maria S · 13 Aug 2025
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Good thanks

Natalie M · 13 Aug 2025
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Today training was very useful and satisfied to me.

Raghul L · 13 Aug 2025
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It was really a useful training, thank you so much.

Sonia V · 13 Aug 2025
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I learned how to descalate before behaviour of concern becomes escalated

Annie A · 13 Aug 2025
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Course was good , learned a lot

Pearly S · 13 Aug 2025
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Course trainers really engaging, friendly and appear to have lots of knowledge and skills about real world application of the training they are providing. The course is really interesting, and very useful for practice. At times however I found it the content a little repetitive. Overall a really good course!

Charlotte S · 13 Aug 2025
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Response: Thanks, Charlotte. I’m glad you found the course engaging, useful, and relevant to practice. Your feedback is appreciated and we will take it on board to improve future sessions.