Showing 1,621–1,630 of 3,952 reviews
It was very impactful and I now understand better why people behave the way they behave and how I can help them better
I learnt something great today. People don’t just act up, they go through a list of processes and it is important to understand why and provide the best care. Overall, this is a really good course and an eye opener. Every staff should be doing this training.
Response: Thank you for such a powerful reflection. It is incredibly encouraging to hear that the course helped shift perspective and deepen understanding. Recognising that behaviour is a process, not just an isolated action, is a vital step toward compassionate and effective care. We are so glad the training felt like an eye opener and that it resonated strongly. Your comment about every staff member doing this training speaks volumes. Thank you for sharing your insight and enthusiasm.
Kirstie was fantastic in the delivery of the course and her teaching. I learned valuable knowledge and skills which will be transferred into practice. Kirstie’s session was engaging and inspiring and this has developed my clinical practice and skills for future. Thank you!
Great course and greater trainer. Definitely going to remember that there are cues that I can look out for before the behaviour of concern becomes more serious and I can try to distract/ de-escalate verbally rather than avoid.
The course was very informative and trainer was very good.
Kirstie certainly knew her stuff and it showed throughout the course. She delivered it in a most enthusiastic way keeping my attention at all times.
The course was engaging and therapeutic. And the trainer was excellent at delivering the course. I learned about how to deliver patient centred care
It was great and really useful and well explained everything. Enjoyed the training.
Delivery really good, dynamic and interesting course content delivered well