Level 1: Understanding Behaviour and Developing Proactive Support Strategies (RRN Prior Learning) reviews

4.9 (3,888 reviews)
AI summary of reviews

Attendees particularly value the trainers’ knowledgeable, approachable delivery, which uses lived experience, humour and relatable case studies to make Positive Behaviour Support memorable. Interactive discussions, group work and the clear exploration of behaviour as communication, cues, triggers and de-escalation help attendees reflect on their practice. They leave with practical strategies, a useful workbook and greater confidence to apply person-centred approaches at work and in everyday life.

Engaging trainersPractical strategiesInteractive learning

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Had Kirstie take our course, it was so informative and engaging. Really enjoyed it and felt like I learnt a lot to take away from it.

Alison W · 29 Aug 2025
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Really wonderful.learned more about behaviour assessment in different groups and understood what can be causes

Geethu F · 29 Aug 2025
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Kristie was excellent with so much energy, positive vibes and her experience mattered a lot. I could understand and learn various things from the course and off course the way she delivered it. Looking forward for part2

Smitha P · 29 Aug 2025
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fabulous day, learnt alot many thanks Kirsty

Heather W · 29 Aug 2025
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Very informative from start to finish Lots of shared reflection from both tutor and all attendees. Booklet most helpful as well Enjoyed the group work

Deborah S · 29 Aug 2025
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I have learned lot of things regarding behavioural changes and managing it which i can use my daily duties including my personal life. The booklet helped me and the trainer was amazing, she has a good knowledge with the lesson. Thank you

Pinky J · 29 Aug 2025
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Response: Thank you for sharing such thoughtful feedback. It’s wonderful to hear that the course gave you practical tools not just for your daily duties but also for your personal life. That kind of impact speaks volumes about your engagement and the relevance of the content. We’re glad the booklet supported your learning and that the trainer’s knowledge and delivery made the experience so positive. Your appreciation means a lot.

Behaviour of concern course is very educative. I will use it on my day to day work and support on the ward towards my patients

Florence M · 29 Aug 2025
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Didn’t know what to expect for today’s course, but really enjoyed it. I now appreciate the valve of asking my patients just 2 simple questions to get to know them. Room feedback - to small for the amount of people in it. Bigger room needed, felt squashed

Catherine M · 29 Aug 2025
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Very educational

Ruth M · 29 Aug 2025
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The course is effective to me because the contents of these class is very much practical ,evryday work we are facing these issues so much .this class give me a clear solution to deal with my issues.

Anu M · 29 Aug 2025
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