Level 1: Understanding Behaviour and Developing Proactive Support Strategies (RRN Prior Learning) reviews

4.9 (3,888 reviews)
AI summary of reviews

Attendees particularly value the trainers’ knowledgeable, approachable delivery, which uses lived experience, humour and relatable case studies to make Positive Behaviour Support memorable. Interactive discussions, group work and the clear exploration of behaviour as communication, cues, triggers and de-escalation help attendees reflect on their practice. They leave with practical strategies, a useful workbook and greater confidence to apply person-centred approaches at work and in everyday life.

Engaging trainersPractical strategiesInteractive learning

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Really enjoyed the course very informative

Lizzie C · 03 Sep 2025
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Ben was a good instructor. The course was invaluable and I hope is offered to all staff members. Very informative and thought provoking. Thank you and I look forward to the next dates.

Dianne B · 03 Sep 2025
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Good topic, and engaging trainer with good strategies

Ravinder K · 03 Sep 2025
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Informative, engaging and challenging. Enjoyed the play on perspective verses perception and how this stimulated debate

Karen W · 03 Sep 2025
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Really interesting and valuable course Content made sense Presented really well

Lynsie D · 03 Sep 2025
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Very informative, easy to listen to. Answered questions easily and effectively. Made the course enjoyable

Julie A · 03 Sep 2025
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It was really interactive and entertaining session Got to learn how to handle acute behaviour n how really changed our attitude towards patients before and after session

Pramila Q · 03 Sep 2025
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Eye opener helped see patients in different perspective

BRENDA S · 03 Sep 2025
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The course has given me lots of ideas and ways to complete care on the ward when challenging

SUZANNE L · 03 Sep 2025
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Very educative, informative and engaging. Ben made it fun and enjoyable. I have seen things differently and hope to implement it in practice

Helen S · 03 Sep 2025
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Response: Hi Helen. Thank you for your feedback. We are pleased the training was engaging and educational, and that Ben’s delivery helped you gain insights you hope to implement in your work.