Level 1: Understanding Behaviour and Developing Proactive Support Strategies (RRN Prior Learning) reviews

4.9 (3,888 reviews)
AI summary of reviews

Attendees particularly value the trainers’ knowledgeable, approachable delivery, which uses lived experience, humour and relatable case studies to make Positive Behaviour Support memorable. Interactive discussions, group work and the clear exploration of behaviour as communication, cues, triggers and de-escalation help attendees reflect on their practice. They leave with practical strategies, a useful workbook and greater confidence to apply person-centred approaches at work and in everyday life.

Engaging trainersPractical strategiesInteractive learning

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Ben was really interactive and told lots of personal stories which really helped understand the key principles. It was a fun training session and learnt lots! Really enjoyed

Emma L · 11 Sep 2025
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I had some knowledge of positive behaviour approach from doing SAGE & THYME level 1 course however Ben went into a lot of detail about it. He made sure it was interactive and grabbed everyone’s attention to make it fun and enjoyable. I have definitely learnt a lot and will be using this in my everyday practice. I particularly enjoyed the cooperative parts of the session as it really pulled everything together to make sure we knew what we learnt. Thank you Ben!

Jahena B · 11 Sep 2025
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professional but also friendly, i was able to understand very clearly his point

paula c · 11 Sep 2025
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Great content and good examples used throughout which made it very interesting.

Tariela A · 11 Sep 2025
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Interactive class.

Josmi T · 11 Sep 2025
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Very interesting course, really good information.Got a lot of good information out of this course .found it very interesting And very useful

louise b · 11 Sep 2025
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Ben was thorough with his explanations and projected them in a way that was easy to understand. The scenarios were appropriate. Really enjoyable. Thank you.

Ruth F · 11 Sep 2025
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I really enjoy the course today, Ben our Lecturer really helping us to have a great class, the material provided and he helped us to walk thru a detailed and interesting material, helped us to improve our works a lot. Thanks

Siu N · 11 Sep 2025
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Response: Thank you for your feedback. We’re glad you found the course helpful and that Ben’s guidance supported your learning. Attending this session will further support you in your role and help you apply new skills in your work.

Having Ben as an instructor today really made the course content more fun and easy to understand and assimilate.

Sever M · 10 Sep 2025
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Ben has been very interactive and approachable. He is very knowledgeable and fun. The course is an eye opener and is a great course, very informative. It’s gonna be helpful for us at work.

Divina G · 10 Sep 2025
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