Level 1: Understanding Behaviour and Developing Proactive Support Strategies (RRN Prior Learning) reviews

4.9 (3,888 reviews)
AI summary of reviews

Attendees particularly value the trainers’ knowledgeable, approachable delivery, which uses lived experience, humour and relatable case studies to make Positive Behaviour Support memorable. Interactive discussions, group work and the clear exploration of behaviour as communication, cues, triggers and de-escalation help attendees reflect on their practice. They leave with practical strategies, a useful workbook and greater confidence to apply person-centred approaches at work and in everyday life.

Engaging trainersPractical strategiesInteractive learning

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Course was interactive, interesting and informative

Jasmin K · 09 Oct 2025
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Class was excellent and I am confident enough to handle patient in all the situation. And also helps to understand people easily

Girisha C · 09 Oct 2025
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Food for thought, this course will definitely make me think about my practice. I will be sharing this with my team as a reflective exercise at our monthly team meeting. This will help me think about my attitude towards behaviour. Many thanks so well presented and interesting

Christina M · 09 Oct 2025
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The course was a great start to change how the behaviour is perceived in the healthcare settings, Jack and Ben gave a detailed breakdown of the course and helped us get engaged well. Thanks for all the effort and great course. I am going to encourage my colleagues to take the course.

Sibi V · 09 Oct 2025
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Response: Hi Sibi. Thank you for your thoughtful feedback. We’re delighted to hear you found the course valuable in shaping perspectives on behaviour within healthcare settings. It’s great to know Jack and Ben made the session engaging and informative. We truly appreciate your recommendation and hope that attending the training will further support you within your role.

Excellent

Aksa S · 07 Oct 2025
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The course was very informative and interactive. Liam was very good at making scenarios relatable.

Lauren R · 07 Oct 2025
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Well delivered, lots of information, resources and learning

Karen A · 07 Oct 2025
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Very interactive session

Janet J · 07 Oct 2025
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Learned a lot from Liam. Strongly recommend for all the NHS staff. This study has helped me to provide better care and be safe at the same time.

Dominic J · 07 Oct 2025
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Response: Hi Dominic. Thank you for your feedback. We’re pleased to hear you learned a lot from Liam and found the training valuable for providing safe, high-quality care. We hope that attending the training will further support you within your role.

Excellent

Alsa S · 07 Oct 2025
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