Level 1: Understanding Behaviour and Developing Proactive Support Strategies (RRN Prior Learning) reviews

4.9 (3,888 reviews)
AI summary of reviews

Attendees particularly value the trainers’ knowledgeable, approachable delivery, which uses lived experience, humour and relatable case studies to make Positive Behaviour Support memorable. Interactive discussions, group work and the clear exploration of behaviour as communication, cues, triggers and de-escalation help attendees reflect on their practice. They leave with practical strategies, a useful workbook and greater confidence to apply person-centred approaches at work and in everyday life.

Engaging trainersPractical strategiesInteractive learning

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It was an excellent and active class . Learned a lot about the positive communication and dr..escalation methods of challenging behaviour . Got a better understanding about the behavior of concern is a way Of communication or seeking help. I am pleased to apply these in my daily patient care practices. Thank you

Divya V · 09 Oct 2025
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The course made me realised the importance of PBS in the care of my patients. Ben and Jack are excellent presenter and very knowledgeable about topics and made the session interactive and fun

Anna K · 09 Oct 2025
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Excellent training sessions by the trainers,really effective and organised content also within the time frame

Binu B · 09 Oct 2025
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This course made me to have a positive attitude towards my patients

Masia A · 09 Oct 2025
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I find the course useful, benefit personally to my personal life and absolutely my work. I am looking forward to doing level 2 couse. Thank you

Hong P · 09 Oct 2025
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I found the training was informative and interactive, it made me happy to have come and learned from it.

Carla F · 09 Oct 2025
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Trainers were very friendly, funny, approachable and interactive. Worked well together as a team.

Kate H · 09 Oct 2025
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The class was interactive annd practical. This made me understand what was being discussed.

Oladunni A · 09 Oct 2025
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Ben and Jack were impressive. This course changed the whole way of seeing a challenging situation/patient or staff. This will help me to change my approach

Hajra K · 09 Oct 2025
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Very interesting very informative I have learnt a lot today well done to Ben and jack

beverley w · 09 Oct 2025
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