Level 1: Understanding Behaviour and Developing Proactive Support Strategies (RRN Prior Learning) reviews

4.9 (3,888 reviews)
AI summary of reviews

Attendees particularly value the trainers’ knowledgeable, approachable delivery, which uses lived experience, humour and relatable case studies to make Positive Behaviour Support memorable. Interactive discussions, group work and the clear exploration of behaviour as communication, cues, triggers and de-escalation help attendees reflect on their practice. They leave with practical strategies, a useful workbook and greater confidence to apply person-centred approaches at work and in everyday life.

Engaging trainersPractical strategiesInteractive learning

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Great course very interesting

Rhiannon W · 08 Dec 2025
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Jack was very interactive and engaging. Course was informative and will be useful within my daily work. Thankyou

Victoria C · 08 Dec 2025
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Could be better with more activities as its quite a long course

Saima A · 08 Dec 2025
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Well presented. Some slides and handouts didn’t have same emphasis Managed the room really well

Liz O · 08 Dec 2025
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Response: Hi Liz. Thank you for your feedback. We’re pleased to hear you found the session well-presented and that the trainer supported a positive learning environment. We appreciate your comment regarding the slide and handout alignment and will explore this further. We hope that by attending the course it will continue to support you within your role.

I enjoyed the course and level of interaction.

Karen N · 05 Dec 2025
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Very well presented - great interaction and engaging

Tina H · 05 Dec 2025
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Whilst I was not looking forward to the training, I actually really enjoyed it and felt I learnt a great deal. Jack was an engaging and credible teacher who utilised his own experience well to demonstrate key aspects and also make the day varied and interesting. His relaxed approach to the day ensured we learnt what was needed whilst still feeling encouraged to participate and strengthen our own learning. It was clear that Jack knows a great deal about this topic, and feels passionate about what he is teaching which adds even more credibility to his delivery of this course.

Kirsti R · 05 Dec 2025
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Response: Hi Kirsti. Thank you for sharing your feedback. We’re pleased to hear you found the session enjoyable and that Jack’s delivery helped make the content clear and engaging. It’s great to know the course has strengthened your understanding and confidence moving forward. We hope the learning continues to support you in your role.

Ben was amazing and his training was really informative and interesting. He kept it interactive. I haven't felt bored for 1 second. Great that it's face to face instead of online. Many thanks for your time today.

Jessica B · 02 Dec 2025
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Response: Thank you for your feedback, Jessica. It’s great to hear that you found the session engaging, interactive, and informative. We hope the learning from the course will continue to benefit you in your role.

Ben was very informative made the day very interesting and enjoyable Thank you very much

Danielle S · 02 Dec 2025
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Ben has been such a good trainer. He has kept us engaged through out the day, very interactive. I have learnt so much about the course but mostly about myself and attitudes. Thanks Ben

Linda F · 02 Dec 2025
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