Level 1: Understanding Behaviour and Developing Proactive Support Strategies (RRN Prior Learning) reviews

4.9 (3,888 reviews)
AI summary of reviews

Attendees particularly value the trainers’ knowledgeable, approachable delivery, which uses lived experience, humour and relatable case studies to make Positive Behaviour Support memorable. Interactive discussions, group work and the clear exploration of behaviour as communication, cues, triggers and de-escalation help attendees reflect on their practice. They leave with practical strategies, a useful workbook and greater confidence to apply person-centred approaches at work and in everyday life.

Engaging trainersPractical strategiesInteractive learning

Generated from recent reviews; may not reflect every review

Showing 1,131–1,140 of 3,952 reviews

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I liked the personal stories.

Helen S · 05 Jan 2026
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Very engaging presentation by Kirsty. Kristy’s use of personal experiences helped me understand how situations and techniques might be used to best effect. Thank you

Claire R · 05 Jan 2026
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Kirsty was really great! She went at such as good pace. I would love to continue further training. Thank you!

Aleksandra N · 05 Jan 2026
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I found this really useful and will be able to implement all that I have learnt to my own workplace. It was very engaging, and the trainer was interactive and kept us all interested with all topics.

Emily J · 05 Jan 2026
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Response: Hi Emily. Thank you for your feedback. I’m glad to hear that you found the session useful and engaging, and that the interactive delivery supported your learning across the topics covered. We hope that attending the course will further support you in your role.

It was really interesting and I learnt a lot it was very insightful and inspiring!

Molly S · 05 Jan 2026
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Really lovely and approachable trainer. Will use more of some of the research and skills for my teacher training thank you.

Zoey G · 05 Jan 2026
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It was extremely interesting and well thought out with lots of stories

Natalie A · 05 Jan 2026
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Great course, engaging and enjoyable. Plenty of opportunity for questions and movement breaks. Training Facilitator was excellent, very knowledgeable and fun :)

Ethan K · 05 Jan 2026
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Response: Hi Ethan. Thank you for your feedback. I’m glad to hear that you found the course engaging and that there were opportunities for questions and movement breaks. It’s also good to hear that the facilitator’s knowledge supported the session. We hope that attending the course will further support you in your role.

I really enjoyed the course - the theory was really beneficial to hear. I liked the case study practice in the afternoon. I will be remembering the cognitive biases when I am at work!

Holly L · 05 Jan 2026
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Kirstie was an amazing trainer, she was very informative and passionate about what she was talking about and delivered a great training programme. Thank you so much for it.

Louise J · 05 Jan 2026
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