Level 2 Certificate in Customer Service Reviews

Good course. A bit more intense than I thought it would be.

The classroom environment is very cold. The trainer voice echoes in the environment and it's very hard to hear. All facilities are good.

Stuart is knowledgeable and approachable

Good presentation

Wifi would be highly beneficial as not everyone has data on their phones or may have runned out and some tasks require online access.

The venue can be very cold as it’s a church hall but unfortunately we have been hit with very low temperatures

Iam enjoying the course - but the days a long.

Beautiful building but too cold

Excellent course I learned so much in just few days.

The classroom is very cold and sometimes it's hard to hear his voice because the trainer's voice echoes in the space. Facilities is perfect such as coffee, tea,cake and everything.