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- Developing Confident Negotiation Skills, run by Macmillan Training Partnership
- The ability to negotiate with skill and preparedness in a variety of different scenarios is an essential contributor to successful organisational performance.
- Duration:
- 1 Day
- Locations:
- Aberdeen, Belfast, Birmingham, Cumbria, Edinburgh, Glasgow, Inverness, Leeds, Liverpool, London, Manchester, Newcastle Upon Tyne, Stirling

- Conflict Resolution at Work, run by Happy
- The working environment can frequently resemble a war-zone; conflict can arise between individuals, within and between teams and within the larger organisation.
- Duration:
- 1 Day
- Locations:
- London

- Understanding Politics in the NHS, run by Maguire Training
- This workshop is designed to help senior healthcare professionals broaden or develop their overall understanding of the politics which exist within the NHS..
- Duration:
- 1 Day
- Locations:
- Bristol, Eastleigh, Mansfield, N/A, United Kingdom, Uxbridge

- Introduction to Business Writing Skills, run by Chartered Insurance Institute (CII)
- During the course of the day, you will learn the essential writing skills to effectively write business documents including reports and letters. You will also learn the benefits of preparation and planning, as well as the affect of vocabulary,
- Duration:
- 1 Day
- Locations:
- Belfast, Birmingham, Bristol, Doncaster, Edinburgh, Glasgow, Haywards Heath, Leeds, Leicester, London, Manchester, Newcastle, Norwich, York

- The Art of Effective Communication, run by Macmillan Training Partnership
- Confident and skilful communication in the workplace should be central to everyone's role, however too often issues arise purely as a result of poor or ill-thought out verbal communication.
- Duration:
- 3 Hours
- Locations:
- Aberdeen, Belfast, Birmingham, Cumbria, Edinburgh, Glasgow, Inverness, Leeds, Liverpool, London, Manchester, Newcastle Upon Tyne, Stirling

- Spelling and Grammar: Getting it Right, run by Happy
- This course will make people more capable and confident by showing them how to write grammatically, punctuate correctly, and effectively structure and layout letters and emails..
- Duration:
- 1 Day
- Locations:
- London

- Introduction to Emotional Intelligence, run by Happy
- This comprehensive one day programme will provide a depth of personal insight and enhance your ability to use your emotional intelligence to feel more positive and be more effective throughout your life..
- Duration:
- 1 Day
- Locations:
- London

- Managing Difficult Situations on the Telephone, run by Macmillan Training Partnership
- This course is designed to help delegates reduce resistance and potential conflict when they are talking to people on the telephone. Delegates will learn how they can use these situations to their advantage to develop their relationship with a custo
- Duration:
- 1 Day
- Locations:
- Aberdeen, Belfast, Birmingham, Cumbria, Edinburgh, Glasgow, Inverness, Leeds, Liverpool, London, Manchester, Newcastle Upon Tyne, Stirling