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- Introduction to Business Writing Skills, run by Chartered Insurance Institute (CII)
- During the course of the day, you will learn the essential writing skills to effectively write business documents including reports and letters. You will also learn the benefits of preparation and planning, as well as the affect of vocabulary,
- Duration:
- 1 Day
- Locations:
- Belfast, Birmingham, Bristol, Doncaster, Edinburgh, Glasgow, Haywards Heath, Leeds, Leicester, London, Manchester, Newcastle, Norwich, York
- Locations:
- Belfast, Birmingham, Bristol, Doncaster, Edinburgh, Glasgow, Haywards Heath, Leeds, Leicester, London, Manchester, Newcastle, Norwich, York
- The Art of Effective Communication, run by Macmillan Training Partnership
- Confident and skilful communication in the workplace should be central to everyone's role, however too often issues arise purely as a result of poor or ill-thought out verbal communication.
- Duration:
- 3 Hours
- Locations:
- Aberdeen, Belfast, Birmingham, Cumbria, Edinburgh, Glasgow, Inverness, Leeds, Liverpool, London, Manchester, Newcastle Upon Tyne, Stirling
- Spelling and Grammar: Getting it Right, run by Happy
- This course will make people more capable and confident by showing them how to write grammatically, punctuate correctly, and effectively structure and layout letters and emails..
- Duration:
- 1 Day
- Locations:
- London
- Introduction to Emotional Intelligence, run by Happy
- This comprehensive one day programme will provide a depth of personal insight and enhance your ability to use your emotional intelligence to feel more positive and be more effective throughout your life..
- Duration:
- 1 Day
- Locations:
- London
- Managing Difficult Situations on the Telephone, run by Macmillan Training Partnership
- This course is designed to help delegates reduce resistance and potential conflict when they are talking to people on the telephone. Delegates will learn how they can use these situations to their advantage to develop their relationship with a custo
- Duration:
- 1 Day
- Locations:
- Aberdeen, Belfast, Birmingham, Cumbria, Edinburgh, Glasgow, Inverness, Leeds, Liverpool, London, Manchester, Newcastle Upon Tyne, Stirling
- Locations:
- Belfast, Birmingham, Bristol, Doncaster, Edinburgh, Glasgow, Haywards Heath, Leeds, Leicester, London, Manchester, Newcastle, Norwich, York
- Locations:
- Belfast, Birmingham, Bristol, Doncaster, Edinburgh, Glasgow, Haywards Heath, Leeds, Leicester, London, Manchester, Newcastle, Norwich, York
- Stress Management and Resilience, run by Reed Business School
- This course will enable you to develop strategies and plans to help you perform under pressure, and to support others around you. This will lead to better performance, well-being and, in many instances, an improved work-life balance.
- Duration:
- 1 Day
- Locations:
- Birmingham, Bournemouth, Brighton, Bristol, Cardiff, Coventry, Croydon, Surrey, Edinburgh, Exeter, Glasgow, Jl&P, Little Compton, Nr Moreton-In-Marsh, Liverpool, London, Manchester, Newcastle Upon Tyne, Norwich, Richmond, Surrey, Scunthorpe, Staines, Middlesex, Uxbridge, Middlesex, Warrington
- Introduction to Problem Solving & Decision Making, run by Chartered Insurance Institute (CII)
- This interactive course will provide insights and techniques for solving problems and making decisions.
- Duration:
- 1 Day
- Locations:
- Belfast, Birmingham, Bristol, Doncaster, Edinburgh, Glasgow, Haywards Heath, Leeds, Leicester, London, Manchester, Newcastle, Norwich, York