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Chartered Insurance Institute (CII)
Time Management, run by Chartered Insurance Institute (CII)
Duration:
1 Day
Locations:
Belfast, Birmingham, Bristol, Doncaster, Edinburgh, Glasgow, Haywards Heath, Leeds, Leicester, London, Manchester, Newcastle, Norwich, York
Happy
Practical Suggestions for Working with Anger, run by Happy
A course for anyone experiencing or affected by anger in the workplace. During the day, we will look at the purpose that anger serves, how to identify its onset, understanding the role of physical sensation and thinking,
Duration:
1 Day
Locations:
London
Cosensa Learning and Development
Managing Difficult Situations on the Telephone, run by Cosensa Learning and Development
This course is designed to help delegates reduce resistance and potential conflict when they are talking to people on the telephone. Delegates will learn how they can use these situations to their advantage to develop their relationship with a custo
Duration:
1 Day
Locations:
Aberdeen, Belfast, Birmingham, Cumbria, Edinburgh, Glasgow, Inverness, Leeds, Liverpool, London, Manchester, Newcastle Upon Tyne, Stirling
Chartered Insurance Institute (CII)
R02 Study Session, run by Chartered Insurance Institute (CII)
Locations:
Belfast, Birmingham, Bristol, Doncaster, Edinburgh, Glasgow, Haywards Heath, Leeds, Leicester, London, Manchester, Newcastle, Norwich, York
Chartered Insurance Institute (CII)
Influence & Persuasion, run by Chartered Insurance Institute (CII)
Locations:
Belfast, Birmingham, Bristol, Doncaster, Edinburgh, Glasgow, Haywards Heath, Leeds, Leicester, London, Manchester, Newcastle, Norwich, York
Chartered Insurance Institute (CII)
Conduct Risk Learning Programme, run by Chartered Insurance Institute (CII)
Locations:
Belfast, Birmingham, Bristol, Doncaster, Edinburgh, Glasgow, Haywards Heath, Leeds, Leicester, London, Manchester, Newcastle, Norwich, York
Happy
Spelling and Grammar: Getting it Right, run by Happy
This course will make people more capable and confident by showing them how to write grammatically, punctuate correctly, and effectively structure and layout letters and emails..
Duration:
1 Day
Locations:
London
Happy
Introduction to Emotional Intelligence, run by Happy
This comprehensive one day programme will provide a depth of personal insight and enhance your ability to use your emotional intelligence to feel more positive and be more effective throughout your life..
Duration:
1 Day
Locations:
London
Chartered Insurance Institute (CII)
Introduction to Problem Solving & Decision Making, run by Chartered Insurance Institute (CII)
This interactive course will provide insights and techniques for solving problems and making decisions.
Duration:
1 Day
Locations:
Belfast, Birmingham, Bristol, Doncaster, Edinburgh, Glasgow, Haywards Heath, Leeds, Leicester, London, Manchester, Newcastle, Norwich, York
Happy
Critical Thinking, run by Happy
Duration:
1 Day
Locations:
London