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Personal tutor support is the clearest strength attendees identify: tutors are approachable, patient and responsive, offering clear, constructive feedback that builds confidence. They find the distance-learning courses well structured, accessible and flexible around work, with clear explanations, exercises, case studies and assignments that connect theory to practice and strengthen their work with clients. Materials are informative and useful for revisiting learning, while the overall experience is encouraging and engaging. Some attendees find the PDFs, instructions and links need updating or clearer presentation.
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