Institute of Counselling reviews

4.6 (483 reviews)
AI summary of reviews

Personal tutor support is the clearest strength attendees identify: tutors are approachable, patient and responsive, offering clear, constructive feedback that builds confidence. They find the distance-learning courses well structured, accessible and flexible around work, with clear explanations, exercises, case studies and assignments that connect theory to practice and strengthen their work with clients. Materials are informative and useful for revisiting learning, while the overall experience is encouraging and engaging. Some attendees find the PDFs, instructions and links need updating or clearer presentation.

Supportive tutorsPractical learningFlexible study

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Showing 1–10 of 20 reviews (3 star)

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My tutor has been great. Dr Marie is friendly and approachable. She’s been very helpful with any questions/ worries I had about my assignments. The course material is outdated. The references to other resources are all mostly out of date. I wish there was an access to an online library as this would help with accessing materials for assignments and expand the knowledge. However, the course is suitable for working professionals and it can be easily completed outside of work.

Alicja B · 03 Aug 2025
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Although I enjoyed this course as it gave me something to do, I wouldn’t recommend or say that it was anywhere near worth the amount it’s priced at. Unfortunately I feel the information was ones I could have found on google very easily, and my tutor really let me down.

Rebecca R · 31 Jan 2024
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Response: We are sorry to hear that the course has not met your expectations. It is disheartening to hear that you had not gotten the most out of your learning journey. I want to assure you that our courses have been developed and enhanced over many years. The qualifications we deliver have been externally quality assured to determine that they meet the correct standards for the level and number of academic credits that the qualification has been awarded. Thank you for taking the time to communicate your concerns. We are committed to addressing them and assisting students with their professional development, while providing an enriching learning experience.

I certainly enjoyed this course. It fed into my existing knowledge, as well as further enhanced my depth of understanding of counselling theory and skills.

Vanessa H · 30 Jan 2024
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Response: Thank you very much for taking the time to share your thoughts with us Vanessa. We are glad to hear that your learning journey on the Certificate in Counselling has been enriching and we are thrilled to have played a part in your learning and understanding of in-depth counselling theory and skills.

good

Anne M · 22 Oct 2019
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It was a fact filled course and I enjoyed it

Olivia M · 23 Sep 2019
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The course was exactly 'what the doctor ordered' for me - it was exactly what I hoped that it would be and it was very easy to follow. There was plenty of information and good practical exercises as we went along. The assignments focussed the mind and proved fairly challenging. The review questions of each lesson at the end were a great way of seeing how much I had actually learned - and I was pleasantly surprised!!

Aileen E · 03 Sep 2019
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I enjoyed and learnt from this course.

Julia H · 13 Aug 2019
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The materials were good.

Kim R · 02 Jul 2019
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I found the printed materials hard to follow, particularly the assignment requirements. The elements in the content relating to faith were unexpected and to me seemed of lower quality than the course in general.

Ian F · 17 Jun 2019
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minor quibble, but the page numbering in the printed lessons was occasionally out of sync.

kavan s · 26 Mar 2019
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