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Very helpful and enables us to now put together a crisis comms plan.
Brilliant. Many thanks to Laura and Victoria.
Really enjoyed it and a great tutor. Would recommend!
Susan was an excellent facilitator, I learned a lot and it has already made a difference to my confidence with all of her hints and tips and encouragement. Biggest stand out learnings for me were. 1. Saying your most important point first (rather than long build up) 2. Get a specific example in early. 3. How to divert back to your own key message with the ABC technique.
It was a really good day and thanks to Susan for being very knowledgeable and helpful.
Really relevant and tailored to our situation. Very helpful.