Liz M, 18 Mar 2026
Excellent course and valuable for my role. Trainer, was engaging, welcoming and clearly a subject matter expert. Liked how he related it back to examples that we'd understand. Encouraging and gave useful and structured feedback.
Leah T, 18 Mar 2026
Really enjoyed the course and would highly recommend. Jim was an excellent trainer and will definitely use his methods within my day-day working practice.
Henry A, 18 Mar 2026
I thoroughly enjoyed the course and its contents will be extremely valuable to me. The acronyms for each stage of an investigative interview really help to remember the structure, and Jim - clearly an expert in this field - was a delight to listen to for 2 days.
Sarah W, 18 Mar 2026
I thought Jim was fantastic at delivering this course. It is rare that I feel engaged during a talk, let alone a two day course. I felt he was personable, knowledgeable and really thorough in all that he did. He always checked in with the group to ensure we were following. I genuinely enjoyed my time on the course, despite being extremely nervous coming into it. I would 100% recommend.
Bernice C, 18 Mar 2026
Thank you for a wonderful training session. It gave me far more than an understanding of how to make effective decisions. I didn’t expect to learn so much about myself and where I sit within that process. The insights I gained will genuinely help me going forward in how I behave, how I respond, and how I approach decisions from now on. I also wanted to add that Dr Bannerman delivered the session exceptionally well, it was fast‑paced but still easy to follow, engaging throughout, and never dull. It kept my attention from start to finish.
Alison K, 17 Mar 2026
Really good session, interesting and thought provoking. Learnt a lot about language, tone and how to structure reports. Kept the focus and interest throughout.
Leanne S, 17 Mar 2026
Excellent, delivery pace was perfect, discussion was allowed but the day flowed naturally. The use of real examples from the trust was excellent and very helpful. Thank you
Becky S, 17 Mar 2026
Engaging subject and Nicholas clearly experieneced and knowledgeable on the topic. In terms of improving my writing i feel this has massively helped me focus on what i want to write about. Knowing that letters are often reviewed and we are asked to add/change it would be good if the executice team could also receive this training so we are all working off the same sheet!