Showing 61–70 of 2,601 reviews (4 star)
As I say, the investigation section sits more with criminal law. ACAS defines the Decision is separate from the Investigation manager. The investigation element suggested that the investigator made decisions on the outcome, and recommendations. In HMRC the Decision Manager is the owner of the discipline process and directs the investigation.
Engaging facilitator, patient and open to tangents. Would happily attend a session run by them again
more confident in structuring complaint - being more clear about what we want to get across and the evidence etc
i though the trainer where he used real life scenarios was helpful and useful tool moving forward
This was a great, engaging course and I found it very thought provoking.
Good insight at the variance of evidence and the importance of specific language in reports.
Updated knowledge Reminder of best practice Examples provide to remember legal obligations